Gillespie Handyman Services Inc.

Handyman Services
Ottawa ON K1V 9L7
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HomeStars  >  Gutters & Eavestroughs in Dunrobin  >  Gillespie Handyman Services Inc.  >  Replaced sections of soffit that had blown away during a windstorm
AnuPrakash in Moncton
AnuPrakash in Moncton
0 reviews Ottawa, ON
9/10

Replaced sections of soffit that had blown away during a windstorm

A couple of sections of soffit under my second floor roof had blown away during a windstorm. I contacted several companies that specialize in eavestroughing, to replace the missing soffit. No one would take on the work, because most eavestroughing cos don't do soffit work! Others would not do the work because it was "too small a job". It was urgent for me because I was worried about rodents and birds coming to nest inside the attic. I emailed Gillespie attaching a PDF containing photos. They responded the very next day with a professionally prepared quotation. They asked for 25% down to be able to book me into their work schedule. The work was done to my satisfaction two weeks later and I paid the balance electronically as well, via their website. Their front office staff are very professional and competent. The repairman came prepared with the right lift equipment to do the work and was fast. The only concern I have, was that I had asked to know whether he saw any sign of vermin inside the attic (in which case, I might need an exterminator). The repairman left w/o letting me know. However, the repair work has stood up for the past few months. I would definitely use Gillespie again in the future. Thank you!

Approximate cost of services:
$400.00
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Company Response

Thank you for sharing your experience with Gillespie Handyman Services! We appreciate your detailed feedback and are delighted to hear that we could assist you with the urgent repair of the soffit under your second-floor roof.
We understand the challenges you faced in finding a company willing to tackle the job promptly, and we're glad we could step in to help. Your satisfaction is our priority, and we're pleased that the quotation process, scheduling, and payment transactions met your expectations.
We apologize for any oversight regarding your inquiry about signs of vermin inside the attic. We appreciate your concern, and we will address this with our team to ensure better communication in the future. We're relieved to know that the repair work has proven effective.
Your kind words about our front office staff, the preparedness of our repairman, and the overall efficiency of our service mean a lot to us. We're grateful for your trust and look forward to assisting you with any future projects.
If you have any further questions or if there's anything else we can do for you, please don't hesitate to reach out.
Thank you again for choosing Gillespie Handyman Services!