Ducky's Drains

Drain Services
Calgary AB T2H 0K8
Write a Review
Write a Review
Website
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

97%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2018 winner 4 timesBest of 2018winner 4 times

Reviews for Ducky's Drains

Average customer rating:
10 10 (230 reviews)

Sort by

Sebastiaan from REDWOOD MEADOWS
Sebastiaan from REDWOOD MEADOWS
2 reviews Redwood Meadows, AB
10/10

Main Sewer Line Backup

Phoned many companies in the city to fix my sewer emergency (Main Sewer Line Backup). Most of them could not come till a week from now and would charge me a ridiculous amount because I live a few kilometers outside of the city limits. Andrew was not only willing to drive out here and not charge me extra, but he was also available the same day. He is a very professional gentleman that fixed the issue without me getting overcharged.
I will recommend him to anyone and I will call him again if I need a plumber.

Was this review helpful?
Company Response

Thank you for taking the time to give us a review on homestars...and thank you for calling us. Based on our location going to Redwood Meadows or Bragg Creek is no different than travelling around the city of Calgary. We look forward to working with you again in the future. Thank you for choosing Ducky's Drains!!

Stephanie from Calgary
Stephanie from Calgary
1 review Calgary, AB
10/10

Kitchen Drain Clog

I messaged several of the top Calgary plumbers on HomeStars based on reviews. The company with the best reviews couldn't come to my place for 4 days from when I messaged them because they were booked up. The next company didn't provide an hourly rate and said he had to get in there and see first....he still could have provided his hourly rate even if he didnt know how long it would take! Andrew from Ducky's responded right away on a Sunday afternoon and was able to come to my condo the next day. He was transparent about the costs up front and charged exactly what he said he would. He thoroughly answered all my questions, took his shoes off, laid a blanket on the floor as he worked, and was very friendly. I highly recommend Ducky's Drains because of their transparency and ease through the process.

Was this review helpful?
Company Response

Its a great feeling knowing we can complete with some of the top players in this industry. We are a small, family owned and operated company, getting our name out in the community. Andrew knows his stuff and is teaching me along the way so that we can ensure we keep helping our customers for many years to come. Thank you for taking the time to place a review and thank you for choosing Ducky's Drains!

Brian from Calgary
Brian from Calgary
1 review Calgary, AB
10/10

Plumbing

Andy did a great job of clearing a plugged sewer line. Showed up early(great) and 2 hrs. later problem solved. Everything was left clean. I would highly recommend Ducky's Drains.

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you for taking the time to give us a review, happy to be able to help out. Thanks for choosing Ducky's Drains!!

Tanis from Calgary
Tanis from Calgary
1 review Calgary, AB
10/10

Toilet Clog and Sink Drain Leak

Andy JUST left my home! Not only was he on time he was early which is amazing! He was friendly, courteous and got the job done quickly! He cleaned up every bit of debris, water etc (which I have plumbers in the past NOT do). I would WITHOUT a doubt use his services again and recommend him to others. Response to my emails and inquiries were also very speedy and detailed so nothing was left to chance or surprise!

Was this review helpful?
Company Response

Hi Tanis, thank you for a great review, and so quick too (my response not so much lol)!! Its always great when we can get the job done without any hassle. Thank you for choosing Ducky's Drains, really appreciate the business!

Pasquale  from Calgary
Pasquale from Calgary
1 review Calgary, AB
10/10

Snake cutting Head stuck in drain

Our drain backed up into the house so I rented a snake to unclog the line. Everything was fine until I reeled the snake in to find that the cutting head was stuck in the line, making things even worse. I phoned a large plumbing company that came out, charged lots and had an expensive solution that involved digging up the yard. I decided to get a second opinion. Andrew at Ducky's saved the day. He was there the same day, he was organized, professional, half the price of the competition, and most importantly got the cutting head out and we did not have to dig up the yard. I would recommend Andrew and I will continue to call on his services.

Was this review helpful?
Company Response

Thank you for such a great review!! Andrew told me about the work he did at your site and its always great to know when we can come out and solve problems! Second opinions are great and we do recommend getting one if you are unsure, thank you for choosing Ducky's Drains and very happy we could help you out!!

T Snyder
T Snyder
2 reviews Calgary, AB
10/10

Pipe Snake stuck in drain....

It is New Years Day and Andy just left my house. We had a clog below our bathtub that we tried to snake ourselves, we bought a decent quality snake but somehow it got stuck and no matter what we tried it would not come out. I had recently ran into Andy on another job (as we are both tradesmen) and got his card. When I called Andy was able to get me in quite quickly. The snake turned out to be much more difficult to retrieve than either of us had thought but eventually he got it!! While he was already here and had put the camera down the drain anyway and found a bunch of tree roots in many locations on the main line, he also cut those out. During the whole process he was very organized, tidy and was very careful to not damage the walls or make a mess. I will definitely recommend Ducky's Drains to everyone!
Have a Great Year Andrew

Was this review helpful?
Company Response

Hi Terra! Thanks so much for the amazing review...Andy was saying its always great to run into other trades out there and share stories and experiences. Thanks for thinking of us when you needed to call up a plumber. Enjoyed your piece of advise...if I could duplicate Andy, I would :) Best of luck in 2014 and hope to hear from you again!

crystal stask from Calgary
crystal stask from Calgary
1 review Calgary, AB
10/10

drain cleaning

I had a main sewer back up on the weekend and didnt know who to call. I talked to a friend who recommed Ducky's drain. I had never heard of before but need help immediately. I called and he calmed me out me down on the phone. He was at the door in a very fast time. He asked a few questions, then went right to work. It was flowing in no time. When he was done he reccommed some regular maintance to help out since I am in a older neighbourhood with big trees and starting to get roots in the lines. I would reccommend Andy from Ducky's Drain anytime.

Was this review helpful?
Company Response

Thank you for choosing Ducky's Drains and for posting such a positive review. We enjoy getting referrals and being able to expand our client base!!

Michael and Laura in Killarney
Michael and Laura in Killarney
5 reviews Calgary, AB
10/10

Kitchen Drain Cleanout

Andy was prompt, very pleasant and got right to work. His charges were not outrageous like some other plumbing companies we called. He saved our kitchen sink! Highly recommend Andy!

Was this review helpful?
Company Response

Thank you so much for choosing Ducky's Drains after calling around :) We were pleased to come out when you needed us to and help fix your kitchen sink. We look forward to servicing you in the future again and any questions, just give us a quick call!

Corrine Kerr from Calgary
Corrine Kerr from Calgary
1 review Calgary, AB
10/10

Plumbing, Hot Water Tank

I have used Andrew at some of my properties for plumbing, hot water tanks. Work he does is excellent and will continue to use him. When I call I always get a cheery voice and a yes I can do the job. I called him today with a leaking pipe and he was going over tonight to fix the problem with no overtime charges, and everyone is very happy. Thank you Andrew keep up the great work.

Was this review helpful?
Company Response

Corrine! Always a pleasure to get your calls and have a chat. Ducky's is very happy to be doing business with you and look forward to building this relationship in the future! Thanks again for choosing Ducky's Drains!!

Eldon Coward from Calgary
Eldon Coward from Calgary
1 review Calgary, AB
10/10

plumbing

I was out of the province on the Remembrance Day (2013) long weekend and I got a call that a drain pipe was plugged in my house. The last time I needed a plumber was 13 years ago and I didn't know anyone in the business. I was very anxious and after a few calls I was feeling even more vulnerable. By some good fortune I called Ducky's Drains and talked with Andrew. Right away I found him friendly and reassuring. He was at the house quickly and what a wonderful relief it was to have him call, describing the problem and what he did to fix it. I also found the billing amount to be very fair. I want to pass along my experience with Andrew and Manon. It's a joy to receive a service where you are treated respectfully and fairly and when you feel a sense of trust.

Was this review helpful?
Company Response

Thank you so much for choosing Ducky's Drains. It was our pleasure to help you when you needed it and even more so when you were out of town. Next time you have a plumbing issue, give us a shout, Andrew would like to meet in person and put a face to the name!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Ducky's Drains

CONTACT: 587-439-7667 duckysdrains@gmail.com

​Ducky’s Drains is a family owned and operated company. We are fully licensed and insured as well as A+ BBB rated. Your satisfaction is our top priority, we service every home as it were our own and leave as if we were never there. Your referrals are our #1 compliment. ​

CATEGORIES
Drain Services and Plumbing
SERVICES
SEWER & DRAIN CLEANING SERVICES: Main sewer back ups; Slow draining and clogged fixtures; Slow draining and clogged drain lines; High pressure power flushing; Camera and video inspections; Preventative maintenance
SPECIALITIES
Plumbing and Drain cleaning Journeyman Plumber Red Seal Certified Plumber Journeyman Gasfitter (B)
WEBSITE
http://www.duckysdrains.ca
YEAR ESTABLISHED
2013
PAYMENT METHOD
Cash, Visa, Mastercard, Amex, Cheque, EMT
LICENSES
Journeyman Plumber, Journeyman gasfitter(B) and Red Seal Certified, City of Calgary Licenced
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.