Loyalty Roofing installed new shingles on my roof. After they were done my neighbor noticed that none of the flashing was put back and my chimney support was not reinstalled. After numerous attempts to reach them they finally agreed to come back and all they did was caulk some shingles onto the face of my house and said it was fine. Three days later it rained and water started leaking from the corners of my ceiling in two of my bedrooms. I called them again and they said they would come fix it but they didn't show up. I called them again and they said they would come back in two days but they never did. I have since called another roofer and they told me the shingles were installed too far apart which is why my roof is leaking. I called Loyalty again and asked them for my money back but they said there was nothing wrong with the roof and hung up on me.
- Approximate cost of services:
- $3,600.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?