John (owner) should be commended for surrounding himself with such a competent, but more importantly, personable staff. From Jim in sales to Jeremy, Jordan, Taylor, Nick (installation) and Jordan in service, these guys are wonderful. The conversion was a 'journey' as a home owner, however in the end all was good. I did not research any other company for price comparison as Reliable had installed our air conditioner approx. three years ago and I knew from that experience, that honesty and customer satisfaction were a main staple of this company. Not everything went according to plan, HOWEVER, RHE stepped up to the minor concerns I had, promptly and courteously. The job site was left in immaculate condition when completed. If we all think of our past work done by contractors, would you not rather pay a little extra, but get that PERSONAL touch during and after the work is finished (not forgetting that LENNOX is a great product with a great warranty)?
- Approximate cost of services:
- $8,000.00
- Company Response
Thank you!