Quality Upholstery Ltd.

I gave these folks a sofa to re-cover on my sister's recommendation.

When my sofa was returned to me, it was missing two bolsters and one leg. I foolishly paid them on the basis of their promise to deal with the missing items. Big mistake.

I emailed and phoned them for a year asking when I would get the missing parts of my sofa. My emails were ignored. When I got her on the phone, Romina made excuses, told me she had to speak to Allan, then never called me back. This happened several times.

I gave Romina a deadline to get back to me this week with a delivery date for the missing items. She, as usual, did not get back to me. The value of the missing items is not worth suing over, so all I can do is warn others that the quality of the work done by this shop had declined, badly, and their customer service is non-existent. I've even noticed that the fabric on my sister's sofa -- which I had initially admired -- has started to sag after only a few years' use. AVOID.

Allan did an amazing job with the fluted antique chair and seat cushions. He craftsmanship is excellent and I would highly recommend his services to anyone. There was a large amount of fabric samples to choose from and reasonably priced.
His work is perfect!

Allan reupholstered six dining chairs for me in leather and they are perfect. He picked them up and delivered them back to me when ready. Turn around time was very fast. His work is perfection!

I will definitely use their services again and I highly recommend Allan and his company to everyone. He did fantastic job with my chairs, finished them in few days (super fast), and their service is reasonably priced. I am so happy to have found them and can't wait to work with them again.!

Our friends had a couch done by this company & was extremely satisfied so we contacted Allan & Romina Mena, the owners. Allen came to our house & was very friendly & easy to talk to. He advised us on the choice of materials. We didn't find what we wanted from their extensive selection so he recommended stores that had an amazing assortment of materials. He picked up our sofas, even went & picked up the material we chose & has been very pleasant & attentive all the way through the process. I would highly recommend them for all your reupholstery needs.