So I also agree with everyone, that homestars should of been reviewed prior to asking Appliance Repairman to come by.
Unfortunately I was in a pickle as my fridge was leaking and I wasn't well versed on that shut off valve.
Are they a rip off? Yes. I had my my filter and filter cartridge replaced (max $150 in parts and less than 1hr labour). I was charged $520+hst
That being said:
- They were at my home when they said they would
- Repair tech found leak point, told me solution and presented cost
- I accepted. Parts were ordered. New appointment scheduled
- They came as scheduled. Fixed the problem
I can't give them a zero, as they did what they said they would. Should I have paid $200 less? For sure.
Using them is a decision I regret, due to spending more than I would have liked, but the problem was fixed.
- Approximate cost of services:
- $520.00