Our washing machine stopped working and I phoned Repairman for service.Tony and Mike arrived that afternoon . After some preliminary work Tony indicated that in order to find the problem it would cost $320 +HST but he assured me he would fix the machine. I was foolish to authorize this charge. After several hours I was told that the timer needed replacement and Tony would phone with a quote. I never heard from him but the company quoted $550.28+HST for a part
If the timer needed replacement, this should have been diagnosed during the preliminary work using Tony's volt meter. Therefore, I am asking for a refund of $240 because I was told a service call cost $80.
After several hours I was told that the timer needed replacement and Tony would phone today with a quote. Despite two calls to your company I have not heard from him.
If the timer needed replacement, this should have been diagnosed during the preliminary work using Tony's volt meter. Therefore, I am asking for a refund of $240 because I was told a service call cost $80.
- Approximate cost of services:
- $361.60