Appliance Repairman

Formerly Appliance Repair Guys
Appliance Repair
Vaughan ON L4K
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Merritt in
Merritt in
1 review Brampton, ON
0/10

Refridgerator

This company is the worst.I contacted them about
my refridgerator that was not cooling properly.
I was given a price of $80 to come out and no additional charges unless parts are needed to correct the problem.The technician came out and détermined that it was ice that was blocking the air hole and he used steam to unblock it he then charged me $320 which i paid.He told us to wait 24 hours for the fridge to cool and if it didnt i will have to replace the fan motor which he says i could order from his company for $382. I thought that price was absurd for a fan motor so i bought the motor from Maytag for $172 a $200 plus difference. When i contacted Appliance Guys to install the fan which they told me i would not have to pay again because i already paid for service they went back on their word because i did not purchase the fan motor from them! They told me to have them install it it would cost me $80 plus $30 for every 10 mins the technician is in my house,the cutomer service reps were rude and refused to budge on their price,the only compensation they could offer is if i returned the motor to where i bought it and they would discount me one from them...10%! I would most definitely not recommend this company to anyone.

Approximate cost of services:
$320.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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