Do not use this company. They only care about collecting their money after doing absolutely nothing but showing up. They said it would be $80 for a service call, if we chose not to proceed with their service. If we chose to proceed with their service, they would forgo the $80, and charge us for the repair. The service guy showed up to fix my tenants microwave. Didn't spend more than 20 minutes looking at it, and requested that a part worth $650 was required to fix it. We chose to forgo buying this part and instead by a new microwave. The service guy told us the bill for the service was $316. He refused to give us an invoice until it had been paid. I had to make this payment because I did not want to have a collections issue in the future. He actually left the microwave in a worse state than before (The microwave lights now don't go off, even when the door is shut) . I Would prefer that this company be more transparent in its communication regarding service charges. This company treats its customers unfairly. I will not be a return customer, and I will let all friends and family know never to use them. I hope someone benefits from this review. It is sad to know that there are still manipulative companies like this out there.
- Approximate cost of services:
- $316.00