DON'T USE THIS COMPANY! Repairman indicated to my daughter he could repair the Thermidor gas stove, but would need her to sign a labour quote. I called as well and he said all was "ok". She signed it and after that when he started to do the work, he said it was an old stove and he didn't have the parts. Why didn't he find this out before starting the repairs?? He knew the age of the stove. Therefore, he couldn't repair it, but then charged us $340.00. She had signed a paper saying she would pay the full fee or $290. irregardless if they couldn't repair the problem. Customer service wouldn't return my calls, nor let me talk to the owner of the company. I sent numerous emails, finally they called me. Basically, since the paper was signed, my tough luck. Also, in small print, on the invoice, it says any attempt to dispute the bill, they will sue you plus the cost of legal fees!! But they got their $ for 1 hour work. That's how they stay in business. Never use them again! Also, damaged my stove when he took off the stove's front panel. They are terrible.
- Approximate cost of services:
- $340.00