So many challenges with this company. The work time frame changed three times and I ended up having to cancel a trip to B.C. Not once were they on time and always blamed the traffic even when they gave a 2 hour arrival time. The largest challenge was the office coordinator who could not follow any instructions. When asked to text she would call. When she did call she would just argue about everything. She was a person "in charge" and always right. They do not respect the customers time in any form. Most companies will under promise and over deliver - they do the opposite which leaves a bad taste. All of that being said, the painters did a wonderful job and were exceptionally nice.