Rock Bottom Underpinning

I am more than pleased to provide Rock Bottom Underpinning with a positive review from our recent project. Our experience from conception to completion was excellent. Their quote was clearly put together. All items required for a project of this type were clearly defined. Any additional cost to the project that we could decide on adding after work had started were also clearly quoted. The pricing and cost never changed for the duration of the project and e were given a 4 to 6 week timeline. Even with the pandemic and delays that were beyond their control the timeline was still met. The workers who attended our project were wonderful people. They were very nice and polite with our family, they were great with our neighbors, they were great with the public walking by, they kept the street and our shared driveway clean every day, they worked safely, kept the site organized and were overall just very pleasant people. They could not have been more professional and their work was as close to perfect as it could get. I recently spoke with the building inspector to align an inspection for the remainder of the work I was doing in the basement myself and he brought up how impressed he was with Rock Bottom’s work. I can’t believe how our basement looks now and the amount of care that went into each step of the process. At not one point of this project did I feel any stress or worry - I can’t thank Rock Bottom enough for making such a comprehensive project go so smoothly.

Rockbotttom was recommended to us by our builder as very reliable and good at what they do. The project was for a 100+ year old house backing into a ravine and very close to a neighbours house, so we were worried about all the possible complications that could occur. Thankfully there were no issues, and the team at Rockbottom were able to finish the underpinning a week sooner than expected. We booked them in February for the job in March. Had we waited longer the would not have been able to fit us in till much later as they are very in-demand.

We had spoken to another underpinning company prior to contracting RB, so can confirm RB pricing to be very fair.

The guys there were very responsive and a pleasure to deal with.

Thank you!

I can't say enough about Rock Bottom. We were hesitant about the cost, but they came in similar to other quotes and seemed the most professional. We were right - they handled absolutely everything, from city permits to drawings helping us plan beams and posts.. everything. The guys who dug the basement out for 8 weeks were some of the hardest working people I've seen. Jamie our account manager was so helpful guiding us through it. We have a gorgeous extra 700sq ft in our small semi and couldn't be happier!

Rock Bottom were very professional from start to finish on the job we hired them for. The job consists of underpinning, excavation, slab work, new foundation and below slab drains. They were on site daily and worked diligently throughout to completion.

Jamie, Dion, Sammy & the boys at Rock Bottom Underpinning did an absolutely amazing job! From start to finish the team was professional, courteous and understanding. Truly a pleasure to work with!

Great guys to work with, delivered impeccable quality in 6weeks. Solid work, very clean, could have been a few efficiencies that could have been capitalized but my standards are extrely high being a project managemer myself. Would call them again in a heart beat, and will.

Thanks Jamie, Dion and crew!

They were professional from the beginning, easy to talk to, informative with the process, great communication.

They kept an amazingly clean site, were ahead of schedule and had my neighbours smiling! haha actually, my attached neighbour (we are in a semi) and our adjacent neighbour were both raving about how great they were.

I had some pretty major last minute changes they had to accomodate and did so with a smile and great advice along the way.

I highly recommend and will always send my referals their way.

Thanks again Rock Bottom!

I am a designer and a project manager for a larger renovation project for a 100 year old house. During our demo of the home from top to bottom we uncovered issues that made send to underpin the basement. Deon and Jamie at Rockbottom Underpinning were hired to handle the basement underpinning that was not expected by the home owners. They were outstanding to deal with from beginning to end ...incredibly knowledgeable and professional throughout the entire process. Put my clients minds at ease knowing the basement would be done properly. I will continue to work with them for all my future projects knowing how amazing their work is.

The work the Rock Bottom team did far exceeded our expectations. They're solution focused and have an established methodology allowing them to execute seamlessly and on time but also be agile when there's changes to the original plan. Our original quote (above) was for only underpinning ( 4ft deep / 25x45 area) but the project grew to heated floors, a walk out and, an extension. When we realized we wanted to do all the additional items, the Rock Bottom team had no hesitation about doing the additional work. In fact they were able to provide us additional input on design and structure and their pricing was fair. We really felt they were invested in the work they were doing and our ultimate goals for optimizing our space.
Professional, organized, transparent, subject matter experts and again solution- oriented. They managed the process from start to finish and were reachable at all times. They were excellent at working with other trades in the house and coordinting inpections with the city inpectors and respectful of neighbours property. Very important!!
We were grateful for their ability to breakdown and simplify complicated construction issues around method and application. We were given options to help us make decisions based on budget and overall goals. Very inclusive, responsive, and transparent.
We received 4 quotes and their pricing was competitive but the main reason we selected them was their immediate and consistent client engagement at the beginning of the process. From first conversation to the very end, always buttoned up ready. I wouldn't hesitate to recommend and plan on working with them again. An absolute pleasure to work with and wish them continued success!

Total pros. Great communication. Efficient and to schedule. What more can I say but I recommend.