The work the Rock Bottom team did far exceeded our expectations. They're solution focused and have an established methodology allowing them to execute seamlessly and on time but also be agile when there's changes to the original plan. Our original quote (above) was for only underpinning ( 4ft deep / 25x45 area) but the project grew to heated floors, a walk out and, an extension. When we realized we wanted to do all the additional items, the Rock Bottom team had no hesitation about doing the additional work. In fact they were able to provide us additional input on design and structure and their pricing was fair. We really felt they were invested in the work they were doing and our ultimate goals for optimizing our space.
Professional, organized, transparent, subject matter experts and again solution- oriented. They managed the process from start to finish and were reachable at all times. They were excellent at working with other trades in the house and coordinting inpections with the city inpectors and respectful of neighbours property. Very important!!
We were grateful for their ability to breakdown and simplify complicated construction issues around method and application. We were given options to help us make decisions based on budget and overall goals. Very inclusive, responsive, and transparent.
We received 4 quotes and their pricing was competitive but the main reason we selected them was their immediate and consistent client engagement at the beginning of the process. From first conversation to the very end, always buttoned up ready. I wouldn't hesitate to recommend and plan on working with them again. An absolute pleasure to work with and wish them continued success!
- Approximate cost of services:
- $900,000.00
- Company Response
Thank you for the awesome review Meni!
The Rock Bottom Underpinning Team