I live in a flat-roofed row house, 100+ years old. The roof was ancient, with several layers that needed to be stripped and replaced. I ended up getting 4 quotes, plus advice and information from other households in the row about their flat roof replacements.
All the roofers I spoke to went up on the roof to inspect, and gave me detailed written quotes outlining their game plan. They were all substantially similar in the approach they recommended, but there was quite a wide variation in pricing.
I picked Coverall partly because the pricing was very competitive, but also because Mark was a great communicator who listened to what I wanted, answered all my questions in detail, and offered practical solutions for some extra features I was asking for. They also took pictures of every step of the process (see sample pics).
I have been extremely happy with my choice. The company was entirely reliable throughout every stage of the process, the quality of the work is clearly very good, and Mark even bumped my job up the list by almost two weeks when I mentioned there was a leak in my bedroom ceiling.
Bottom line: nobody likes dealing with major home repairs, but this roof replacement was as close to a painless experience as you can get.
- Approximate cost of services:
- $10,000.00
- Company Response
We really appreciate the very thorough and detailed review you have provided for us, really outlines what we are as a company.
Step by step detailed quotes is always necessary for every roofing project we take on so the customer is on the same page. Communication is key for us and we very happy this was a stress free process for you
Thank again !
Mark