My experience with Unique Touch was positive in every way. Job was to polish the concrete floor in an unfinished basement of a 20 year old house. At the estimate appointment Edson clearly explained the process and what to expect - final result dependent on quality of original concrete. As other HomeStars reviewers have said, price quoted was the price charged even though the job took longer to complete than anticipated. Crew arrived on time every day and were pleasant and professional. They took a high degree of care in performing their work and it was clear they are highly skilled in their craft. I know that there were sections of the floor that needed a lot of additional work and they took the time needed to achieve, not just a good, but, a great result. I am thrilled with the finished floor. Really fantastic and quality service received throughout. I highly recommend Unique Touch & team!