From beginning to end, an awful experience that I completely regret. After winning me over with a nice sales pitch, competitive pricing, tons of references, Jeff (the contractor) proved to be incredibly unprofessional, messy, rude, thoughtless and an overall bad contractor. Any issue you can think of, I experienced. Materials were not properly installed, tiles were badly cut and poorly laid, excuses were constant, timelines and budgets were blown, questionable extras were charged. I'm just glad my dealing with this company is done. DO NOT HIRE THIS COMPANY.