I hired FDR plumbing to do some plumbing work in my house. I met the owner and he didn’t do personally the work. He sent two young men from his company. After the above plumbing, we didn’t have any hot water in the house because of his poor job. We have young children and I called him. He didn’t pick up the phone and didn’t show up to supervise the work. He is so irresponsible and inhuman. We stayed about 1 week with the whole family without hot water. We called another plumber and he fixed the issues. Everything happened because his inexperienced young workers without any plumbing skills didn’t install the faucet cartridge in the new bathroom and the hot water continues to mix with cold water.
- Company Response
I’m sorry your experience with our services that day were less than satisfactory. Rest assure that if I was made aware of the severity of the issue, we would have made an emergency visit that same day. I’m sorry that you feel the need to not only attack my business, but the nature of my character as well, based on a misunderstanding. We very much take pride in all our work and have many happy customers.