Silverback Electric

Electricians
Port Coquitlam BC V3B 2E9
Write a Review
Write a Review
Website
HomeStars
Electricians
Silverback Electric
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

96%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2021 winner 7 timesBest of 2021winner 7 times

Reviews for Silverback Electric

Average customer rating:
9.9 10 (114 reviews)

Sort by

Cathy S. in Vancouver
Cathy S. in Vancouver
1 review Vancouver, BC
10/10

Renovation

We renovated the downstairs of our house to make it a rental suite.
It was a gutted space, and is now a lovely apartment. Aaron and Silverback did the electrical work. They are reliable, efficient and paid close attention to detail. Their work is meticulous. Aaron is also very friendly to deal with.

Was this review helpful?
ArtYee in Vancouver
ArtYee in Vancouver
6 reviews Vancouver, BC

First Review

10/10

My go-to for electrical work!

This is my second review for Aaron and Silverback Electric. Aaron has been my trusted go-to guy for any electrical work I've needed over the past 5 years. He completely rewired my 1970s townhouse previously, and recently helped me with a very challenging installation and wiring of a heavy chandelier 20ft above ground at my new home. Besides the great work Aaron and his team does, what I value the most is his honesty. He always goes the extra mile to make sure you're satisfied with the work. Thanks again Aaron!

Was this review helpful?
Company Response

thanks for the great review always a pleasure to work with you

David at Westwood
David at Westwood
1 review Coquitlam, BC
10/10

Switch and outlet repair, replacement, and installation

Aaron was awesome! Very friendly, professional, knowledgeable and upbeat before, during, and after the job. Replaced and installed a half-dozen switches, smart and otherwise, some of which had been previously wired strangely. Their rates were reasonable, the work was high quality, and he was very fast. I'd highly recommend using their services and am already planning the next job.

Was this review helpful?
Company Response

thanks for the review

Brian
Brian
7 reviews Port Coquitlam, BC
1/10

Amateur hour

I hired Silverback for some rough wiring work as part of a kitchen renovation in July 2019. I think the owner is a qualified electrician, but I can't say the same about the 2 guys he sent to actually do the work. Here are some highlights of their work:

1. snapped PERMANENT chalk lines on a finished ceiling without asking permission (I was around in another part of the house). Just because it's a renovation, don't assume you can just trash someone's ceiling. I wasn't planning on repainting the ceiling, but had no choice after that.

2. cut drywall with a recipricating saw. What the hell? Look at the picture if you don't believe me!

3. convinced me that the wires from 2 adjacent underfloor heating mats couldn't be spliced together to be powered from a single wire (and single thermostat). I was skeptical and asked if he was absolutely sure, and he said yes. I was told later (too late) by a licensed electrician that he was absolutely wrong. I now have 2 thermostats in the same kitchen because of his ineptitude.

4. screwed retaining clips straight into drywall despite the fact all the studs were clearly marked in the whole garage. Those white spots on the unpainted walls are to cover drywall screws... which are screwed into the studs! Maybe your screws should also go into the studs?

5. had to borrow my ladder to get into the attic. what kind of electrician doesn't have a ladder?

6. I left other things out because this review is getting too long.

To Aaron's credit, he came and personally addressed the most glaring deficiencies with the work his guys did. So at least there's that. He seems qualified, but he's not the one actually doing the work.

I had originally planned for them to do finishing work after the renovation was further along, but after seeing the kind of work his guys did I didn't want them anywhere near my house. I hired another electrician to do the finishing work which was unfortunate because he had to finish a job he didn't start. He looked over the work the first guys did and couldn't believe the poor workmanship. He had to fix a few things before starting his own work, and as he was doing it he was explaining all the things the first guys did wrong. Some were minor, and some were blatant code violations.

----------------
Dec 2020: I just noticed that the owner is trying to save face by accusing me of harassing his employees. That never happened - I was polite to him and his employees and I paid him in full. I didn't interact that much with his guys anyway (I spoke with Keith a few times on day 1, and I was not there at all on day 2. There was another guy onsite which I never spoke to). He didn't pull his employees out, in fact after the 2 days of rough-in work were done he expected me to call him back to do finishing work a few weeks later. It was solely my decision to not hire them back.

3 of 3 people found this review helpful.
Was this review helpful?
Company Response

Wow thanks for this Brian.

I just want to point out the home owner's name is Brian and I would recommend any trades to stay as far away as possible from this person.
The employees we had at the time we're getting harassed by the homeowner so we had to pull out.

Im going to leave it at that.

Karen W. from Burnaby
Karen W. from Burnaby
4 reviews Burnaby, BC
10/10

Defective Breaker in Service Panel

A wall outlet in our house was not working and Aaron from Silverback came and diagnosed the problem quickly. He replaced 2 defective breakers. This is the second time we have dealt with Silverback and both times have had an excellent experience. Aaron is prompt, honest, knowledgeable and efficient at his work. I highly recommend Silverback and will not hesitate to have any future electrical work done by them.

Was this review helpful?
marine in North Vancouver
marine in North Vancouver
0 reviews North Vancouver, BC
10/10

Efficient, fast and fair price , will highly recommend

I had a few light fixtures to change in an old house. First time I needed to call an electrician in Vancouver.
The silverback team was very fast in giving me a quote .
And their rate per hour was definitely the most interesting one.
They did the job in 2 hours . Fast and efficient .
Will highly recommend

Was this review helpful?
Tess from Burnaby
Tess from Burnaby
5 reviews Burnaby, BC
10/10

Install outdoor light

Prompt and courteous service. Called on Friday and an electrician was here at 8AM Monday. It is fantastic that a very competent trade will accommodate a customer so quickly. Thank you

Was this review helpful?
Karen Fitzpatrick from Vancouver
Karen Fitzpatrick from Vancouver
5 reviews Burnaby, BC
10/10

Electrical Work

I have had Silverback at my house for 3 projects. Install pot lights in the den, repair electrical issues I had and install a security camera. I am very happy and confident with their service. Knowledgeable and very friendly. Will always hire them for any project I have.

Was this review helpful?
daniel in Toronto
daniel in Toronto
1 review Pitt Meadows, BC
10/10

prompt professional service. Excellent value!

Installed a tesla wall charger including running a new cable through the garage and setting up the new breaker.
Lowest bid of the three I got. 75% cheaper than the highest.
Highly recommended.

Was this review helpful?
Sherry
Sherry
3 reviews Burnaby, BC
10/10

ceiling fan repair

Aaron replaced the electronic parts in our ceiling fan. We were pleased that he was willing to do this small job because other electricians in our area weren't interested. He was friendly, communicated well, and arrived when he said he would. We'll hire him again in the future for electrical repairs.

Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Silverback Electric

At Silverback Electric the customer is our number one priority. Our electricians take great pride in going that extra mile to make sure that you are happy with every job, large or small. We are experts in all aspects of home and business electrics; you can be certain that our friendly team will do the job right and safely. Call us for your residential, commercial and industrial electrical needs.

Specialties:
Service Upgrades
Home Renovations
Tenant Improvements
In-floor Heating
Update Electrical to Code
New Construction
Baseboard Heating
Sub-panel Installations
Exterior and Landscape Lighting
Small Repairs / Maintenance
Temporary Power
Removal of Knob and Tube
Smoke Detectors
Surge Protectors
Kitchen Renos
Bathroom Renos
Hot-tubs
Receptacles/Dimmer Switches
Breaker Replacement
Ceiling Fans
Pot Lights
Motion Lights
Garage/Shop Electrical
TV Wall Mounting
Surround Sound Installations
Tel/Cable/Data
Generators
Appliance Hook-ups
Accent Lighting

CATEGORIES
Electricians and Electrical Vehicle Charging
SERVICES
Electrical, installation, Electrician, Repair, maintenance, lighting,
SPECIALITIES
Service Upgrades Home Renovations Tenant Improvements In-floor Heating Update Electrical to Code New Construction Baseboard Heating Sub-panel Installations Exterior and Landscape Lighting Small Repairs / Maintenance Temporary Power Removal of Knob and Tube Smoke Detectors Surge Protectors Kitchen Renos Bathroom Renos Hot-tubs Receptacles/Dimmer Switches Breaker Replacement Ceiling Fans Pot Lights Motion Lights Garage/Shop Electrical TV Wall Mounting Surround Sound Installations Tel/Cable/Data Generators Appliance Hook-ups Accent Lighting
WEBSITE
http://www.silverbackelectric.ca
LICENSES
Red Seal, Level 'B' Class certification, FSR
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.