I was extremely disappointed with the services provided by Maid4Condo. I decided to give them a try based on all the excellent google reviews - so I feel the need to share my experience here to warn others to not fall for all the 5 star reviews. I am attaching photos of how my condo looked like after they finished cleaning.
We booked a condo deep cleaning, with extra add-ons for interior window, oven cleaning, and inside of the fridge. I was charged $557. On the day scheduled, four cleaners arrived and cleaned for approximately 2 hours. When they left, my bathroom still looked very dirty, with the shower tiles still stained and areas like under cabinets and behind the toilet not cleaned at all. The rest of the condo also just looks like it was generally dusted and definitely not deep cleaned. The kitchen counter, back splash, inside of the fridge, inside of window all had areas that were missed.
I called their customer service and they apologized and said they will send someone to fix it the week after - but noted to me that their cleaners cannot use chemicals like bleach and therefore the bathroom tiles cannot be cleaned. I am baffled how you can charge a premium for a service like deep clean when the cleaners are not allowed to use the proper cleaning supplies. So I decided to not ask for a return visit but requested a refund instead.
Customer service dragged it on for almost two weeks and ended up only offering me $150 refund. So all in all, I paid over $400 for my home to still be dirty. I will make sure to tell everyone I know to not use this cleaning company. Please save your money and go somewhere else.
