Granstone demolished and completely renovated our 30-year old kitchen in 2017, and I still absolutely love it. During the renovation, a high quality (and beautiful) stainless steel Moser pull out faucet and double sink were installed. I had a follow up issue recently with a leak from the Moser faucet, and I contacted Granstone to obtain a recommendation for a plumbing company since Moser is not a commonly-installed brand. Hailey was very pleasant, responding to my email within about 10 minutes, and helpfully supplying the names of companies that install Moser. I contacted Liquid Copper Heating and Plumbing company and spoke with the owner, Rob Fyfe. Rob came by on his way over to a major job elsewhere, checked it out, fixed the problem in 5 minutes, and explained how it could be addressed if it ever happened again (even leaving me the correct size allen key). He wouldn't accept any payment for the work (and I tried!). I was once more very impressed by Granstone, and now I'm also very impressed by Liquid Copper.

If you are looking for a company that will make you their absolute priority, this is it!

The selection of quartz and granite at Granstone is the best in the city. The staff are knowledgeable, attentive and passionate about design and interiors. You really get the sense that everyone there loves what they do. They were prompt with email replies and seemed just as enthusiastic about the design as I was. They offered suggestions for lay out which were thoughtful, functional and beautiful.

This company does every facet of renovation: construction, cabinetry, counters, tile, hardware. You could get everything you could every want here, including full design services and exceptional high end products at a very reasonable price.

They went above and beyond at every turn. When the slab I chose wasn’t big enough for my project, the owner called me and made their suppliers show room available to me (it is not normally open to the public) so I could pick any slab I wanted and still maintained the tight deadline. This is the kind of service you get with a small company where the owner is intimately involved with every aspect of his business.

Every interaction with this company exceeded my expectation. It was such a pleasure to work with Derek, Jen, Kandice and everyone else at Granstone.

The team at Granstone were amazing to work with - very accomodating! Their showroom is very professional and when we didn't know what we really wanted (well my wife didn't), they asked all the right questions to get the answers needed to build a design. The delivered product was even nicer than we hoped for. Great work!

I recently chose to use Granstone for my kitchen countertops. We had done a lot of research and quoting around the city and found them to have the best options, timing and staff. I have dealt with at least 5 of their staff members (between sales, booking, Templating and installation) and I have been overwhelmed by the level of professionalism, knowledge, efficiency and great work done by their team. Our countertops have been installed and we are thrilled- they look amazing and we are so glad we chose Granstone for this project. I will recommend Granstone time and time again.

Very happy with Granstone. They did a small counter and backsplash for me in my 1930s house. It looks great. They were good at figuring out the little challenges that always come up in an old house, the workers were neat and tidy, and the price was very fair.

Granstone finished the kitchen renovation jobs with high quality. Jennifer provided professional and helpful advice from start to end. We are very satisfied the counter top and backsplash material and installation. Highly recommended.

Our family has used Granstone for 2 renovation projects in our home. Kitchen counters and backslash as well as a complete MBR bathroom renewal. Granstone is an excellent company that provide professional and courteous service. Great, quality products from tiles to counter tops. In addition, their installation professionals are top notch and do quality work. Great results that we are so very pleased with. We highly recommend this company.

From our first encounter with Granstone we were so pleased. Jennifer was very knowledgable and helpful with our decision. We were never pressured as our experience in other places. They answered our questions and their prices were very comparable to others in the city, but their service was way above the others. WE had a snag in the installation because a piece of the counter was cut incorrectly and the installers would not install a defective cut piece and made sure it was recut and installed correctly and very professionally. My wife and I are very happy with our new kitchen and especially our new quartz counter tops.

We had brilliant service from Hayley at Granstone and the team of installers. We were happy with the cost, service, follow-ups and the quality of the product. It was a great experience overall. The installers were helpful, polite, clean and efficient. The granite we chose was fantastic quality. Our kitchen and bathrooms are beautiful! Thank you!

After researching top-rated kitchen counter companies in Ottawa, we shortlisted Granstone as one of three companies from which to solicit quotes. We selected Granstone at the end of the day because of their outstanding service and the fact that they had the lowest quote for our new quartz countertop. Emily was fantastic from the outset...very knowledgeable, very helpful and supportive as we considered options and nailed down a solution. The whole process from start to finish was easy and stress-free. The installation team were true pros - respectful, professional, detail-oriented, and good spirited. The finished product looks great and we could not be happier. We fully recommend Granstone and would use them again in the future.