Granstone

General Contractors
Ottawa ON K2G 0A7
Write a Review
Write a Review


Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

97%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Granstone

Average customer rating:
9.9 10 (174 reviews)

Sort by

Nena
Nena
1 review Nepean, ON
10/10

A Heartfelt Appreciation for Granstone's Exceptional Service

I am thrilled to share my extraordinary experience with Granstone, the company that played a pivotal role in purchasing and installing my new quartz countertop and powder room. In my quest for the best price, Granstone stood out, and I'm delighted to express my gratitude.

From the moment I walked into Granstone, I was captivated by their unique approach. Special commendation goes to Gelena, an exceptional salesperson who not only assisted me in the selection process but also shared valuable ideas. Her kindness and support made the entire journey memorable.

The entire process, from measurement to installation, was remarkably seamless. During a challenging period of house renovation compounded by the loss of my father, the Granstone team, led by owner Derek and supported by Gelena and others, went above and beyond to alleviate my pain and stress.

I opted for Quorastone Calacatta Flux for my kitchen, which exceeded my expectations. The aesthetic transformation has brought immense joy to my home.

I want to thank Granstone for their outstanding service and compassion during a difficult time. I wholeheartedly recommend Granstone to anyone seeking top-notch quality and exceptional customer care.

Warm regards,
Nena

Approximate cost of services:
$4,000.00
Was this review helpful?
Company Response

Thank you so much Nena for taking the time to share your extraordinary experience with Granstone. We are truly touched by your kind words and thrilled to have played a pivotal role in providing you with a new quartz kitchen and powder room countertops. We're grateful for the opportunity to support you during this time, and we're glad that our team could go above and beyond to alleviate your pain and stress. We appreciate your trust in us during such a difficult time, and we're honored to have been able to provide outstanding service and compassion.

Thank you for wholeheartedly recommending Granstone to anyone seeking top-notch quality and exceptional customer care. We value your feedback immensely, and we look forward to serving you again in the future.
Thanks,
The Granstone Team.

Gordo83
Gordo83
3 reviews Nepean, ON
10/10

Thanks for installing our 240v plug for our EV

I called Shawn at Granstone Electrical to install a 240v outlet for our EV charger. He was fast, professional and we've had no issues ever since (going on 9mths+ now). Would certainly recommend!

Approximate cost of services:
$1,100.00
Was this review helpful?
Company Response

Appreciate the nice words! Granstone Team works hard to make everything perfect and satisfy all our client's needs! I'm glad that you liked our Granstone Electrical service! Hope to work with you again in the future!

Elizabeth M
Elizabeth M
0 reviews Ottawa, ON
10/10

Beautiful New Quartz Counters

Thank you Gelena and Granstone Company contractors for making my recent renovation experience so enjoyable and the results so satisfactory.

When I first decided to up-grade the existing granite kitchen counters in my small condo to new quartz counters, I approached several well-known construction hardware companies for information and advice on how to proceed. Initially, I wanted guidance and an approximate estimate of the cost and time involved. None of the big name establishments were interested and I received a brusque brush off!

What a delight it was to hear Granstones response to my request for an in-home estimate : That is exactly what we do.! And now I have gorgeous quartz counters installed and I couldnt be happier. Furthermore, it was a treat to witness your courteous and friendly contractors working with each other to accomplish this project. They invariably arrived at the time expected, tidying up impeccably when finished.

When all was done, the Final Invoice came in with a cost that was LESS than initial quote.

Elizabeth M

Approximate cost of services:
$5,000.00
Was this review helpful?
Company Response

Thanks for the wonderful feedback Elizabeth! Granstone team had the pleasure of working on your project! we are very glad everything worked out to your satisfaction. Please contact Granstone for any future needs!

Chris
Chris
1 review Ottawa, ON
10/10

Interlock Patio

Granstone just completed my interlock patio and it turned out fantastic! I was impressed with how knowledgeable the supervisor was and how well this team worked together to complete my project. My patio exceeded my expectations, I absolutely love it and the story behind those who built it. Granstones team were an absolute pleasure to have on my property and I would definitely work with this company again.

Approximate cost of services:
$8,800.00
Was this review helpful?
Company Response

Thanks for your lovely words Chris! It was a pleasure working on your project! we are very glad everything worked out to your satisfaction. Please contact Granstone for any future needs!

Private User
Private User
Private User reviews Ottawa, ON
10/10

Fireplace quartzite surround

Elias did a splendid job answering and following up on our questions. The installers were friendly and pleasant. They left the space clean. Overall no complaints about the quality and installation of the fireplace surround by this company.

Approximate cost of services:
$1,250.00
Was this review helpful?
Company Response

Thank you for choosing Granstone! We are very glad everything worked out to your satisfaction. Please contact us for any future needs!

Denis
Denis
1 review Ottawa, ON
10/10

Electrical-Installation of lights and switches

Shawn was very helpful with any questions we had. Well done all around. Lights look great. thanks

Approximate cost of services:
$290.00
Was this review helpful?
Company Response

Thanks for your review Denis! we are very glad everything worked out to your satisfaction. Please contact us for any future needs!

Gretchen
Gretchen
3 reviews Ottawa, ON
10/10

Engineered quartz kitchen countertop

We bought our new kitchen countertop from Granstone. We chose engineered quartz. Their price for the countertop and installation was very competitive. The office staff and installers were all pleasant to deal with and very patient with our questions and decision making. The installers did make a mistake during installation. They readily admitted the mistake. We were offered several solutions. The best fix was to remove and replace the countertop along one wall. There was absolutely no pressure to go with a solution that we were not happy with. The countertop looks beautiful and we would recommend Granstone to everyone.

Approximate cost of services:
$4,800.00
Was this review helpful?
Company Response

Thanks for your response! I am glad that you were pleased with our services! Hope to work with you in the future again!

Craig in Ottawa
Craig in Ottawa
1 review Limoges, ON
10/10

Great for DIY Renovator

Great buying experience. I am a DIY renovator who does all his own work. Granstone accommodated me by accepting my drawings and building a bespoke bathroom countertop that matched my specifications and expectations. Fabrication was completed quickly and accurately using a CNC machine. Delivery was prompt. Delivery team was top notch and conscientious. The final price was also good. Well done.

Approximate cost of services:
$1,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Steve and Sherry MacLeish
Steve and Sherry MacLeish
0 reviews Ottawa, ON
10/10

Ensuite bathroom renovation

Granstone completed a renovation of our ensuite bathroom, and we could not be happier. This project was accomplished by true professionals ready to answer our questions and address all our concerns every step of the way. Special thanks to Stephanie, Aura, Ryan, Bernardo, Daviel, and the rest of the team for a job extremely well done! We highly recommend Granstone!

Approximate cost of services:
$30,000.00
Was this review helpful?
Mary
Mary
0 reviews Ottawa, ON
10/10

Excellence

We bought a house in Ottawa while we were still living in Toronto and when we arrived, the extent of the renovation ahead of us became clear. We were in a new city, with no connections and we needed help! After reading their consistently positive customer reviews, we turned to Granstone and that has made all the difference.
From soup to nuts, Granstone is an excellent company. Its a team of people who genuinely like each other and enjoy their work. That environment is created when the folks at the top understand the value of treating their customers and their staff with graciousness and respect.
As important is the quality of Granstones work. Their stonework is amazing. We chose Quartzite, a beautiful stone, incredibly hardy, but not easy to fabricate. They did an outstanding job not just with the kitchen counters and backsplash, but they also designed and installed our fireplace stone. Its a showstopper!
Granstone was able to took care of our plumbing needs, wall repairs, appliance installations, and painting. They are a full-service company.
Granstone is the hat-trick king of contractors Excellent people, excellent work, and excellent responsiveness. You cant go wrong with a team like this.

Approximate cost of services:
$30,000.00
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Granstone

Granstone is an Ottawa-based leading provider of custom home build and custom kitchen, basement, and bathroom renovations as well as fabricators and installers of stone countertops.
We can do anything you require from full custom cabinets, flooring, backsplash, and countertops. We have also recently added an electrical division with certified master electricians on staff along with a professional and creative Landscaping Department with all in-house specialists!
Whatever your renovation needs we can help you do it! We have a wide selection of granite and natural stone countertops.
Granstone employees approach each and every one of their projects as if it were their own. We strive to create a professional environment for our customers in order to ensure that every experience is a positive one.

Should you have at any point in time some questions, please do not hesitate to contact our knowledgeable staff:
-via phone (613-733-0391)
-email (info@granstone.ca),
or best come visit us at our Ottawa showroom located at 17 Enterprise Ave Unit I.
www.granstone.ca

CATEGORIES
General Contractors, Countertops, and Electricians
PRODUCTS
Quartz Granite Soapstone Quartzite Dekton Marble Mosaic Tiles Ledger Panels Subway Tiles Kitchen and Bathroom Cabinets
SERVICES
Countertop fabrication Countertop Installation Basement, Kitchen and bathroom renovations Electrical upgrades, rewiring, pot lighting, etc Landscaping Services Custom Home Builds
BRANDS
MoSER Sinks and Faucets Silestone Caesarstone Hanstone Zenith LG Samsung TCE MSI Q Vicostone
SPECIALITIES
- Home Renovations - Countertops - Custom Build houses - Electrical work - Landscaping work
WEBSITE
https://granstone.ca/
YEAR ESTABLISHED
2009
NUMBER OF EMPLOYEES
20
LICENSES
ESA Certified Electricians
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.