We searched all over Toronto and Ottawa for granite slabs for our new kitchen, finally finding the perfect slabs in Ottawa. Then we set to the task of finding the right company to fabricate and install our countertops.
We put out quotation requests to no less than nine companies. Granstone, was prompt, professional and friendly providing a written quotation on letterhead within hours of our request. Other companies simply sent us an email with one or two lines stating what they thought they would charge us. We filtered through the responses and quotes from the different companies and chose to work with Granstone even though they were not the least expensive option. It was their professionalism, timely responses, friendliness on the phone, and their many positive reviews that showed us they were the right choice.
It turns out we were right! Everyone we dealt with at the company took great care in ensuring that they provided top level service and a professional installation. We were very fortunate to have the company founder come to our location for the templating, and we are two hours outside of Ottawa. He wanted to ensure that everything was done correctly the first time. Afterwards, we corresponded by facetime to ensure all the details were correct before proceeding to fabricate the countertops from the slabs.
When it came to the installation the two gentleman that delivered and installed the countertops were consummate professionals, while also being down to earth, friendly and light hearted. Taking great pride in their work, and not rushing, they did an excellent job.
We are very proud of our new kitchen and our new countertops are the icing on the cake. Our layout was complex and utilized six custom fabricated pieces of granite. Everything fit perfectly and was finished beautifully. We received excellent service and top quality workmanship.
We can highly recommend Granstone to anyone looking for a company that looks after its employees, has a great work ethic, and provides quality workmanship and top tier service for a reasonable price.