I was using a moving company for the first time. I was hesitant about using a moving company because of the horror stories I heard from friends about their experiences with them. For my local move in Mississauga, however, I couldn't have chosen any other option than to use a moving company. Expert Moving was recommended by their customers and I was not disappointed. Joanna, the sales representative, was kind and patient with me. She used his knowledge of the industry to explain each step of the moving process to me and helped me evaluate my packing needs and reviewed every item I was moving in order to ensure there were no surprises on the moving day. Brian from customer service was very responsive to all my questions regarding pickup and delivery times. He was polite, even though I called him probably a dozen times. It was a wonderful experience.