BEWARE - This company didn't provide the service. They sent a service tech from a diferent company (per business card provided). The installer was on the phone for guidance throughout the service visit. He replaced/reinstalled two tension cables to the existing cable drum (2 hours & 20 minutes). The doors worked immediately after the service. The next use the drum fell off and both cables detached.
"All Door Garage Door" accepted no accountability to the service. I was hung up on and received no callback from a manager as promised. Call centre seemed used to this type of call.
I connected directly to the tech thereafter. The service tech indicated (by text, no call) i needed to replace the door for an additional $1500. (not discussed during the original service call).
NO REMEDY TO DATE.