We built a new home for which the builders used Ply Gem windows and door. Ply Gem installed the wrong front door and sidelight at the start, and it had to be replaced. We found out that sidelight was not sealed, so it leaks when water hits it. They did not install a screen window as per the plan, but we sucked it up and are doing without a screen in our living room. Worst thing now is the back door. The frame it not square, so the door catches at the top (see photo). They used four different type of screws on the hinges and latches (see photo). The weather seal is torn up. And the wood frame itself is chipped and torn up all around the frame (see photo). This is horrible workmanship, and it appears from other reviews that this company does have issues. No doubt they are less expensive then other companies and that is why builders use them (to save money). But the customer is stuck with their horrible workmanship.
- Approximate cost of services:
- $600,000.00