Windows & Doors Installation & Service review in
Mayerthorpe
4 years after having this window installed, the unit seal went. When we went to replace the sealed unit, there was considerable rot on the bottom exterior wood. Plygem states that the rot was caused by neglect on our behalf. As home owners we state that the wood rotted due to the exterior seal being faulty.
Plygem refuses to warranty this item and wants us to pay to have someone come to our home and look at the window.
NEVER again will I purchase a plygem window, they do not stand behind their products and their customer service when you do have a problem is terrible.
- Approximate cost of services:
- $1,100.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
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