We cant thank John and his team enough for the wonderful job that they did for us! From the start, Green Valley Irrigation was responsive, accommodating, highly knowledgeable and willing to answer whatever questions we had.
We arranged the scheduling of the quote and appointment through Andy, who politely and considerately answers any questions we had. He made recommendations and answered using his own personal and professional experience, and treated us like more than just another customer. Scheduling was done with ease, based around our own needs and timetable. Multiple options were considered, and Andy assisted us with arriving at the best one for us. We cant recommend our experience with Green Valley - and Andys - customer service level enough!
When it came to the actual quote and installation, we met with John, the owner. He came personally to review the property and discuss the quote with us, doing so politely, kindly, and patiently (this was our first irrigation job for our home, and we had plenty of questions!). He quickly marked out the best location for each sprinkler head, and even accommodated for areas where we might want to landscape in future. He thoughtfully addressed all of our requests, and quoted us at a very reasonable price, given the size of our property.
On the day of the appointment, John and his crew arrived half an hour earlier than expected, and immediately began the installation. They were thorough, efficient and quick, and their experience and knowledge clearly showed throughout this process. The team was polite, and did their best to ensure that our lawn looked the same as it had before the installation. When the installation was complete, a member of the team then took us around the property and explained each sprinkler and zone, while also helping us to set up the app. All features of the app were explained clearly, and thanks to their instructions, I have had no difficulties scheduling or setting my watering times.
We cannot recommend Green Valley Irrigation highly enough - not only were they the most responsive and accommodating business that we made inquiries to, they also tailored the installation to our exact needs with a high degree of quality, professionalism, knowledge and consideration for our needs. We will definitely reach out to them again should we ever require their services once more in future - a big thank you to John, Andy and the rest of the Green Valley team!
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- Company Response
Thank you Nick! We appreciate the thorough review! It means a lot to us. We are family owned and operated and strive to keep a high level of value for our clients. We're glad you're enjoying the system and the experience. If you need anything in the future, do not hesitate to call. Cheers!