I bought this from GROUPON. Poor communications. I received a call from a Zach last week saying my booked appointment for Dec 18/13 is going to be cancelled as the gutter/eavestrough would be frozen and will need to call the office to book for a spring appointment instead. Received a call Dec 17 at 3 PM and they left message they are coming for the 18th after all. I tried numerous times since then to cancel at the eavestrough/gutters are indeed frozen and I was never given 24 hours notice to cancel this. They arrived today and state they were in the area at 9 when they were just sitting in their vehicle for a good 20 mins. They proceeded to say that they will "clean" what is needed to be cleaned. I don't know what cleaning it would be since they are all iced up. I called the office numerous times since yesterday and today the 18th and they said they have to put it as service rendered as they were on site. VERY displeased!!!
- Approximate cost of services:
- $30.00