We had problems with overflowing Eavestroughs and an ice dam forming in winter where our new addition joined the old house. Mark had a look and suggested installing a wider downspout on our new addition and put screens on top to prevent leaves getting in. He didn't push us to do the main house until we determined how the initial fix worked. The work was very good and improved things, but we still had problems with overflowing eaves troughs on the old part of the house- Mark came to have a look and suggested adding wider eaves troughs and another downspout, but pointed out that our shingles were not in great shape on the south side- we hadn't been able to see this from the ground. As a result we are getting a new roof combined with the new eaves troughs. I think Mark showed great integrity in pointing out that we needed to repair our roof first- if he hadn't mentioned it, we might have repaired the eaves troughs first without redoing the roof, which would not have been the right way to go.
I would certainly recommend Ontario Downspout to anyone with Eavestrough issues and will use Mark's service again in the future.
- Company Response
We always do our best to help our customers. . Looking forward to working together again. As always referrals to family and friends is greatly appreciated.