I called and spoke to Seeta. She was very nice and friendly over the phone. Others I spoke to on the phone were nowhere near as personable. I felt good already. The offered to pick up the TV from my house, something I needed since I have a 60" screen and didn't have the transport to get it to them. There was a small charge for the pickup and return, but it went to the total cost of the repair which was a great bonus. Since I didn't really get a quote for the kind of repair I needed, I called back and spoke to Terry. Again, very nice and easy to talk to. I explained my issue and he quoted the price. I was comfortable with that and scheduled the apt. He was prompt on time, in fact early. He looked over the TV quickly and wrapped it up and we took it to the van. The next day he called to say all was fixed and that he would bring it back to me on the following day, which was a Saturday so I was impressed by that as well. Again, the return was prompt (early) and all was working fine. Stress free and working great since he returned it. That was a month ago and the TV is still funtioning great. i would definitely recommend Terry and Seeta and will use them again if needed in a heartbeat.
- Approximate cost of services:
- $220.00
- Company Response
Thanks Eric, it was a pleasure working with you.
Terry & Seeta