Found Saul listed here and on the Mike Holmes website. He was one of the few tapers who replied to my request for a quote. Was easy to get a hold of and showed up on time. Unfortunately the quality of the work was not to my expectation given how much I was paying. I had to redo a final coat and sand myself over the entire project to get the quality finish I was expecting. Another major failure was the taping of the shower enclosure with standard paper tape and drying joint compound. These products should never be used under tile in wet areas as the drying compound dissolves on contact with any moisture. I would assume any professional taper would know not to tape cement board joints with drying joint compound. Apparently not. I had to tear this out and clean the tile backer to remove all the joint compound. The amount of time spent and the quality of the work was worth about 50% of what I paid. Aside from this, Saul is a nice man.
- Company Response
We comply with industry standards or beyond in all of our work and have been satisfying customers for over 15 years with our professional services. We also pride ourselves on providing quality service at a fare rate. We always encourage customers to contact us with any concerns and stand by the work we provide. Unfortunately we did not have a chance to rectify any issues at this job site since we did not receive a complaint or any negative feedback. Disappointing to hear of your substandard experience.