This is a thank you tp your organisation and specifically Paolo Songane, one of your employees at your office. I called your office May 17, 2017 to see if I could get a replacement board of the Canexel product to install on our shed which was made and installed by Summerwood back in 2009. Paolo took my name and said someone would call me back. Rather than wait for a call back, I dropped in to your office the next day at about noon, to see if I could pick up the board. I ended up speaking with Paolo, and he told me someone tried to reach me in the morning, and said I could buy the board, and in the colour (Khaki) that I needed. This was great. I waited about 15 minutes while the board was cut to fit in my car. Paolo helped me put the board in my car. This was wonderful service on the part of Summerwood and Paolo. You make an excellent product and we are very happy with the quality of service we received back in 2009, and also the excellent service I received today. Thank you!
- Company Response
Thank you Daniel for the nice feedback. We will happily pass on your comments to Paolo and the team. We enjoy what we do and love hearing feedback from customers. Thank you.