Although originally satisfied with this contractor I can tell you now that I am thoroughly dissatisfied! Zibby and his crew did an extensive waterproofing contract at my house where they excavated and waterproofed the entire perimeter. The majority of the work was done in a good and timely manner but the contract was not fully executed. I was left with a huge ungraded mound around the entire perimeter when the excavation was filled and told simply to "water it" and that it would level out. Leveling the backfill of the excavation was most definitely included in the contract and never executed. Ultimately, I had to hire another company to do the work that was supposed to be included in WBGTA's contract. Having read other review's it appears the EXACT same thing has happened to other's who have used this company. Zibby never kept his word to come back and finish his job. I cannot and will not recommend this contractor which is a shame because he decided to ruin a good relationship and a good job with me, over something he so easily could have rectified at an insignificant cost in comparison to the value of the contract.
- Approximate cost of services:
- $27,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?