Alquinn Homes Ltd.

We bought our home because of the beautiful lot and Alquinn's reputation for quality, but we were pleasantly surprised to also get a super energy efficient home! Alquinn doesn't sell itself as a home builder focused on sustainability, but they definitely should.

I had an energy assessment done on the home and it came back super impressive! According to our Natural Resources Canada certified energy assessment, it is 26% more energy efficient than comparable new homes! Where it really exceled was the airtightness. ACH or air changes per hour is a measure that indicates how leaky a home is. If your home has a high ACH, your money spent on heating or cooling your home is literally leaking out of the walls, doors, and windows. Alquinn's home had an ACH of 0.64 which is CRAZY low. Our energy assessor said he has never seen test results come back that low. It's as low as what passive houses and the best net zero houses aim to be at. To me, this is a great indication of the quality building standards utilized by Alquinn. Quality framers, well fitting windows, excellent insulation work, and all in all top notch attention to detail is required to reach this low ACH. With the high cost of electricity and natural gas lately, we will definitely benefit with lower operational costs month to month with our Alquinn home. This is definitely a great thing since our mortgage costs have gone up so much with interest rates!

We have now lived in our Alquinn home for 9 months and there has been very little in the way of deficiencies or warranty needs. Again, another great indicator of building standards.

Shannon was wonderful to work with. Any problems or concerns, she kindly and patiently helped us through them. As a first time home buyer, I was happy to have Shannon to deal with. As a first time home buyer, we didn't know what to expect, but Shannon was always available to help us work out our concerns, questions, or problems. There was a few hiccups here and there, but the home was built during the end of covid where supply and labour shortages plagued many industries.

We are grateful for our beautiful home and the little things Alquinn did for us. They even welcomed us with a nice house warming gift including some really thoughtful toys for our young daughter.

If you want a quality home, that is energy efficient, built by a local leader, Alquinn Homes should definitely be a builder that you consider.

We decided to build with Alquinn based on the fact that they were a local builder and wanted to support local. Right from the start we should have walked away but decided to stick it out as they had the lot we wanted. First off John tried to up the price after THEY were unavailable for us to sign the contract and had to wait wait a week. Then waiting was the theme. Waiting for the drafter for months after a change that was supposed to be in the initial drawing. It would take a month to get anything back. Sump pump in my sons bedroom and then we were told to just sign the plans and "they" will deal with it when a new drafter was hired. This was brought up sooooo many times and nothing was done. We finally called the drafter ourselves after the house was dug and the foundation was poured and the sump was in. Finally Alquinn "agreed" to move it into our rec room for 500$. Alquinn failed to run heat into the second floor bedroom and we ended up with a box out in our kitchen and dining area to run the heat. Now the heating in the bedroom is nonexistant as there is too many corners and it runs along an exteruior wall. Then when we asked that the boxout continues back around to create a sort of coffered ceiling they just said that they would look into it and ignored it. This failure of planning caused us to lose Sq footage in a # of closets and our pantry. The list goes on of false promises (cant use the other word on here but what rhymes with pies). We had to go in and spend 2 hours cleaning the floors as they failed to clean them and were going to lay the flooring over all the dirt and sawdust. Then John called me and threatened to charge me with trespassing because we went into the house. This is after they promised us that they would clean the floor prior to having the flooring installed. John threatened us not to continue with the build if we didn't sign a change order, that was incorrect and then once we sat with the sales person for hours fixing it to a satisfactory level he goes on holidays and doesn't even sign it himself. The completion date was March 31 2021 and we did not get possession until Oct 30th 7 months past completion date. Finally we were getting close and all that was major keeping us from moving in was the fact that Alquinn couldnt get us a garage door and told us that Spruce Grove would NOT let us move in without a door, I called Spruce Grove and found out that this was NOT true at all and we could move in. Keep in mind that I had a family of 4 living in the Holiday Inn, I called Shannon and was like hey......Just so you know Spruce Grove says it ok to move in....yay! Again I was threatened that they would not finish our house and how could I go above there heads and call the city. The "pies" were throughout the entire process. Shannon actually told us that during covid and the struggles they were having Alquinn was actually cancelling contracts as they knew that people didnt have the money to sue them or take them to court. They made it perfectly clear that due to the price increases that Alquinn "had no vested interest" in building our house. I can garuantee that had the price gone the other way that Alquinn would not have been offering money back! There is way more that will not fit in this review and I am actually tired of typing. If you want to know more reach out.
As I write this we are in the house for 8 months and are still waiting for the blue film around our windows to be removed as well as a few other items that aren't high on their priority list.
I will admit that I am not letting ANYTHING go as we are actually VERY reasonable people but the way we were treated during this process was so horrible that I am now on a mission. The sleepless nights and conflicts this "Find Your OMG its perfect" company has caused is many.
Long story short....AVOID at all cost....In fact the owner of HRD Homes actually said that he has built his business based on how how poorly Alquinn has managed theirs, after we approached him and were thinking about pulling out of the build and losing our dream lot.

Alquinn Homes was very professional and far exceeded our expectations when working with them to design and build our new home. Their quality is exceptional! Working with Alquinn, while living in another province, was very stress free and our build was completed exactly as we wanted . We received timely updates and communication from our sales representatives, and questions were answered quickly and expertly, no matter the time and day. We definitely recommend Alquinn Homes!

Warranty work is only a bandaid solution. Owner does not do what he says he will. The houses look beautiful and modern but will fail you in many ways.

Design defects - no intake venting causing mold
Building Envelope failure - warranty denied
Detached garage defects- water issues
Flooring - buckling

Progressive warranty protects the builder not the consumer.

Very good experience. Well built house. Finished to perfection.
Lisa- sales person- stay away from her. Do not fall for her friendly act. I ended up with the elevation that I absolutely despise due to her li..(banned word) and manipulations. Get everything in writing and do NOT buy from HER. Otherwise, great product. I just have to close my eyes getting in and out garage and not to look at it too close.

Please be aware before choosing this builder and have everything in writing before you sign anything. Hold back money until after your one year inspection and rough grade is done cause I can tell you once they have all your money you mean nothing to them anymore. I can not say enough how disappointed I am with the unprofessionalism and down right disrespect i have felt by this whole process. We built our dream home and because of the process and treatment we have received from the builder this house feels nothing like a dream.

Avoid these guys at all cost they cut corners and slap stuff together so fast that things get missed, overlooked.
Terrible experience from start to finish!
Stay away at all cost, Trust me you will regret doing business with them

Thank you! After building our first home with another builder in the area we were hesitant to build a second home from the ground up. We met with alquinn owner and were beyond excited to start building our home that we can grow into for many many years! The ability to change and adjust items in the home to be as customized as we wanted was amazing! We were able to make it OUR home not a "cookie cutter" same as everyone else on the block home!

Minor deficiencies were dealt with promptly and the customer service was relatively quick in response on dealing with any issues that arose after possession. They all worked tirelessly to make sure that even items that were minor but meant a lot to us were dealt with and finished exactly the way we had envisioned.
I would and HAVE recommended Alquinn to our friends and family!

Keep up the good work.
Thank you!

This has been the worst experience ever. We've waited for weeks for the deficiencies to be corrected and nothing has been finished. We had to take time off work to complete what they couldn't manage to because now we have to work around their schedule!!! We're told we would have a hard and landscaping before we took possession. Two months later we still don't have anything! We're told it would be started 3 weeks ago and still nothing. One excuse after another. The work they have done has been below acceptable. I could do a better job!! Also customer service is disgusting. You don't get to treat people like that. Ignoring people's calls and voicemails and than saying they are basically delusional and never called you?! Wanna see my call history???? How do these people get away with treating people who spend HUNDREDS OF THOUSANDS of dollars on a product! Disgusting. Will not recommend them to anyone. Ever.

This was our first build and as happy as we are in our new home we definetly ran into some hiccups along the way. Now since it was our first build we were new to the process but we've had family members who have built with other local builders in Regina sk so we had some comparisons. To start off we love the finished product of our home and it turned out beautifully the finishings in alquinn homes make them stand out above the rest. I love that they allow the customer to be creative and be original. So a huge plus! However, a lot similar to many other comments I feel this company has bitten off more than they can chew which can make customers feel like less of a priority. We at times throughout the process would not get responses from the staff for weeks. We too like others have mentioned were given timelines and "promises" that were constantly not met and if we did not approach staff would not hear from
Them as to why or any explanation. For instance, our garage was to be built when we took possession. We were told many many times this would happen we moved in on possession day and it was not done. They told us to expect this to be done in a months time and we at this point were just happy to have a plan. This too was not met. Not only has our garage now not been completed but they have put it down on their priority list and are siding other garages to houses that are not yet occupied. The communicaton between staff is poor and this is sadly just one example of the run around we have received. It's unfortunate but the owner too does not seem to involved or care how his customers feel... Customers who plan to build again someday as this is a starter home. I have had other realtors in our community say they've taken clients to see the homes and tried to follow up but they took a very long time to reply. We too felt that at the beginning of our process.

All in all we love our home. But the process has caused many ups but downs too with tears and headaches that this company has caused. Would I recommend this home... If you have the patience and realize the stress it will cause it can be worth it. And I'm sure we will look back once it's all cleared up and feel it's worth it... We hope.

And good luck!