Incredibly rude and lacking professionalism
A+ did exterior window cleaning for us on May 31. On June 1, a Friday, I mailed them the cheque before we left on vacation. The following week staring Monday I start to get bombarded by texts and calls about paying the invoice! By Wednesday, FOURTH BUSINESS DAY after the job I get threatening calls that they are going to bring in a collection service! They thankfully shut up after that as I assume they checked the mail. Incredibly rude and lacking professionalism. Better stay home and have cash on hand if hiring these people.
- Approximate cost of services:
- $120.00
- Company Response
Hey Nasim, thank you for the feedback and apologies but this seems to be a miscommunication. We attempted to message you over a couple of days via call, voicemail and text but were unable to reach you each day. We had no intention of sending a collection service but rather 'sending someone to collect the money', on behalf of our company. I personally apologize if the intentions were not clear - this is obviously something to work on. Call us for a free service next year -Matteo