Mac Kay Heating And Cooling

Heating & Air Conditioning
St. Catharines ON L2R
Write a Review
Write a Review

Phil in Welland
Phil in Welland
1 review Port Colborne, ON
10/10

New Furnace

Old furnace broke down so we decided to purchase a new furnace. This being a large investment it was important to find a company we could trust to do good, reliable work. Using only the internet I found this company and saw what other reviewers were saying and felt confident to give them a try. That turned out to be a great decision. First we had Fred come out and he gave us many options when choosing our new furnace. Andrew and Zack came by the next day and did the install. Besides the excellent product and quick service, all workers were exceptionally friendly which is an added bonus. Special mention to Andrew who spent a lot of time giving me an education on how to maximize the heating and cooling in my home. Somebody needs to give that guy a raise:)

Approximate cost of services:
$3,800.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thank you so much for calling on us to do your work, and then choosing us to be in your home and take care of such a major decision. We totally understand this entire process from your side of things, and work so hard to ensure there is a relationship as well with that equipment. You have purchased complete piece of mind, with a 50 year reputation for complete satisfaction. We are so proud to have grown, educated ourselves, and set the bar even higher than our completion. We want to. We don't have to....we WANT TOO!!! Andrew Cashmore...is an incredible technician who is such a respected industry standard of what technicians should truly be when they are passionate and proud of their career choice, which is more than a job, which is how we roll. Thanks so much Phil!!