Hire A Maid

House & Apartment Cleaning
Toronto ON M4K 3V2
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Reviews for Hire A Maid

Average customer rating:
9.8 10 (326 reviews)

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Holly Dean from Whitby
Holly Dean from Whitby
6 reviews Whitby, ON
9/10

House Cleaning

I have been using the services of HireaMaid for about 5 years now. I would recommend them to anyone! What I like about them are the following: they remind me of my cleaning day (they come to my home every 3 weeks), they always arrive on the day they are scheduled to, they are prompt in responding to e-mails and receptive to suggestions, my house is always spic and span and usually everything is where I have left it (in the past I have used cleaning services who literally turn your house upside down). I very much appreciate that I don't have to 'put things back' when I get home from work! The staff who clean are very polite and even left a note for my kids from Santa at Christmas time! It made us all smile.

Approximate cost of services:
$135.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hello Holly! I recall from my initial in-home consultation with you 5 years ago that having "the details" done really well was a big priority for you. I am very happy to see that 5 years later, we continue to meet your needs for stress-free, quality house cleaning services. Thank you for your kind words and continued business! Carol

Diane from Ajax
Diane from Ajax
1 review Ajax, ON
10/10

House Cleaning

During the past 30+ years of being a homeowner I've never had a cleaning service and was a bit reluctant in doing so. I've been pleasantly surprised how much I appreciate having someone else clean our home; live is busy and it's nice to have it all done at once! The few staff I have met over the past couple of months starting with Ashley who conducted the initial interview have been very friendly and passionate about their work and Hire a Maid.

Approximate cost of services:
$140.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Dear Diane, we know it was a big deal for you to have someone else clean your home and are honoured that you chose us. We are so glad that our staff have made you feel at ease and that you have been pleased with the Hire A Maid experience. Thank you for your feedback on our service! :-) Carol

Brenda from Toronto
Brenda from Toronto
1 review Toronto, ON
9/10

House Cleaning

Hire A Maid cleans our house until it shines every two weeks. We have a big glass shower that absolutely sparkles and all of our floors are hardwood and they just shine. It is so wonderful coming home at the end of the day to a clean house when Hire A Maid has been there. The service is reliable and the work is top notch. We've been dealing with Hire A Maid for several years now and have been very happy. Moira and Dolly are usually the team that clean our house and they are absolutely terrific.

Approximate cost of services:
$140.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you Brenda! We love receiving your regular feedback. It makes the team's day to hear that you are happy with their work, and mine to know that we have made a difference for you. We really appreciate having you as a client.

Tara from Whitby
Tara from Whitby
1 review Whitby, ON
10/10

House Cleaning

Can't say enough good things about this company!!! Excellent quality of service. Cleaning is consistant and always above my expectations!!! It is hard to find a great service who is reliable, easy to work with and really good at what they do. Hire A Maid is this place. Been a customer for over 5 years and never had any complaints or issues.Don't hesitate to contact them if you are looking for a house cleaning service.

Approximate cost of services:
$130.00
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Company Response

Thank you so much for your kind words Tara! The staff love cleaning your home and are very grateful to know that you value so highly their work! :-)

Carol Smith,
Owner, Hire A Maid

Sara from Toronto
Sara from Toronto
2 reviews Toronto, ON
10/10

Initial Deep Cleaning and Regular Home Cleanings

Hi Tammy,
I came home tonight, with a slight spring in my step, knowing when I walked through the door the house would be clean and peaceful. Your girls are absolutely wonderful. I can't believe the difference this has made in the overall enjoyment of my life. I can't properly put it into words. The simplest kindness of putting the freshly laundered sheets on the bed, made my day. It's just such a treat to know, I finally found a cleaning company who meets and exceeds my expectations. The professionalism, the friendly service - I am so impressed.

As a small business owner, (and a rather respected one at that) I have to say, if I were to run a cleaning company, I would hope to do it as well as you do. Everything, since the moment I picked up the phone and spoke to you, has been smooth, seamless, so well organized and completed.

My heartfelt thanks. You have no idea the difference you have made in my otherwise very stressful life. I am off to bed, for a good night's rest in my wonderfully clean home.

Have a great week,
Sara

Approximate cost of services:
$135.00
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Company Response

It truly makes our day to know that we have made a difference in your life and that we are taking away stress from your very busy life. Knowing that you appreciate our work and your regularly telling us this is very motivating! Thank you for letting us know!

Carol Smith, Owner, Hire A Maid

Charles D from Old Toronto
Charles D from Old Toronto
1 review Old Toronto, ON
10/10

Highly Recommend

Hire a Maid cleans our home every two weeks and they do a fantastic job! The ladies are super friendly and get into every nook and crannie when they clean. Our team also has a supervisor who checks all the work after and who we can give instructions to. The cost of the initial cleaning was more than we hoped to pay but when the work was done and we saw how incredibly detailed a job they did we realized that it was worth every penny! They have kept up the superb job in the 3 years since and we would highly recommend them to anyone looking for an excellent company to clean their home.

Approximate cost of services:
$160.00
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Michelle M from Scarborough
Michelle M from Scarborough
2 reviews Scarborough, ON
10/10

House Cleaning Service

Hire A Maid has been our cleaning service for almost 2 years now. Their service has been excellent and we have recommended them to several friends, who have had a similar experience. What I like the most is that they send a team that does very detailed work that other cleaning companies we've used didn't. The cleaning staff are very pleasant and professional, and I feel comfortable having them in my home (a past cleaning service we had sent people who looked like they had just been released from jail!.. not kidding).

Approximate cost of services:
$200.00
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Jen P from Old Toronto
Jen P from Old Toronto
5 reviews Old Toronto, ON

First Review

8/10

Home Cleaning

Hire a Maid have been my cleaning service for several years now. The ladies are prompt and friendly and do a wonderful job of making our house look spotless.
The only downside is that they sometimes can be a little careless - we have had a few breakages over the years - but accidents happen and the managers are always quick to deal with any problem which arises and to reimburse any losses. In my experience, this is not always the case with other companies.

Approximate cost of services:
$150.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Hire A Maid

Hire A Maid has been proudly cleaning homes across the GTA since 2008, and has locally-based offices that serve West Toronto, Etobicoke, Downtown, North York, East Toronto, York Region and Durham Region.

Hire A Maid makes it easier for you to enjoy what matters most in life by freeing you of the countless hours spent cleaning your home.

Hire A Maid provides consistently superior quality house cleaning tailored to your needs. Each cleaning is performed according to our comprehensive quality checklist and your customized cleaning requirements. We actively seek out and act on your feedback to ensure your complete satisfaction with our work.

Our staff are professionally trained, carefully screened, bonded, covered by WSIB and liability insured.

To prevent cross-contamination between homes and enable you to use your preferred products, we use your cleaning equipment and supplies. Our work is 100% satisfaction guaranteed!

Service Area:
Toronto - Downtown Toronto, North York, Scarborough and Etobicoke
York Region - Markham, Richmond Hill, Vaughan
Durham Region - Pickering, Ajax, Whitby, Brooklin, Port Perry, Uxbridge, Oshawa, Courtice, Bowmanville, Clarington

Contact Information:
Toronto and York Region: (416) 463-6243
Durham Region: (905) 668-4243

Our History:
Hire A Maid was founded in 2008 by Carol Dinn in Whitby, Ontario. Since its inception, Hire A Maid has performed more than 100,000 house cleanings and thousands of deep cleanings. Prior to creating Hire A Maid, Carol held the position of Director, Fixed Term Investment Products for CIBC and before this, she managed heating and cooling services and plans for Enbridge Home Services.

Carol’s 10-plus years of experience managing and launching successful products for large corporations and her own experience as a user of house cleaning services before founding Hire A Maid have given her company a leg up in the cleaning industry. Her extensive experience in managing and motivating staff, her highly organized approach and her customer service orientation have proven to be key ingredients in Hire A Maid's rapid success.

Carol is passionate about house cleaning and the difference her staff make in their clients' lives. "We're not just cleaning homes; we're freeing our clients of the countless hours spent on housework (or stressing about it!). It gives our clients more time to enjoy with family, friends or simply relaxing. And, it gives us a wonderful feeling of satisfaction knowing that we can make a big difference by giving our clients more time and less stress."

What differentiates Hire A Maid from other maid services is:

• A high level of professionalism. We’ve been told many times by clients that our office and cleaning staff are very professional. For many homeowners, entrusting their home to a house cleaner (someone they don’t know) is a big deal. At Hire A Maid, we want our clients to feel comfortable that they have chosen a company that is well-organized, customer service oriented and that will do its best to meet their needs and to protect their interests. Hire A Maid also has general liability insurance, pays into Workers’ Compensation Insurance and remits all government taxes. – Operating honestly and ethically is the foundation of our company.

• A focus on hiring and retaining excellent employees. All of our new employees undergo a comprehensive training program that is followed up with ongoing support to provide them the knowledge and skills to be effective at their jobs. We strive for high employee satisfaction and believe that this leads to a culture where our staff go the extra mile for our clients. Our excellent employee retention record also allows us to provide our clients with the consistency of having the same maids every visit.

• Performing “the details” on every cleaning truly is Hire A Maid’s specialty.

• We actively seek out your feedback and we guarantee our work. We want you to be absolutely satisfied with our work and we invite you to complete our quality feedback survey after every visit to tell us how we’re doing. If there is ever anything you want done differently to better ensure your satisfaction, please don’t hesitate to let us know! We value your feedback and will promptly address any concerns.

• Hire A Maid believes in giving back to the community and since 2008, has donated over $20,000 in cleanings to people undergoing cancer treatment to help them focus on their recovery while we take care of their home cleaning.

CATEGORIES
Renovation Cleaning and House & Apartment Cleaning
PRODUCTS
Flexibility to use your preferred cleaning solutions.
SERVICES
Residential House Cleaning, Spring/Deep Cleanings, Post-Renovation Cleanings, Home Staging Cleanings, Move-In/Move-Out Turnover Cleaning Services
SPECIALITIES
Detailed Cleaning
WEBSITE
https://hireamaid.ca
YEAR ESTABLISHED
2008
PAYMENT METHOD
Visa, Mastercard, American Express, Email Money Transfer
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$240 + HST Initial Cleaning and $150 + HST Maintenance Visit
BONDED
Yes
WARRANTY TERMS
100% Satisfaction Guaranteed. Simply call within 24 hours of the cleaning and we will return to fix
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