Hire A Maid

House & Apartment Cleaning
Toronto ON M4K 3V2
Write a Review
Write a Review


Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

97%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Hire A Maid

Average customer rating:
9.8 10 (346 reviews)

Sort by

Jennifer in Toronto
Jennifer in Toronto
1 review Whitby, ON
10/10

Move-In Cleaning

We booked a move-in, deep cleaning service with Hire a Maid for our 2,000 sq. foot home in Whitby. Cheyenne and Maddy were thorough, efficient, and very respectful of COVID protocols. Hire a Maid also provided us with a detailed summary of the tough cleaning spots, which was very helpful as we move into our new house.

We were extremely satisfied with the service and have already inquired into booking their premium maintenance plan on a regular basis.

Approximate cost of services:
$575.00
Was this review helpful?
Private User
Private User
Private User reviews Toronto, ON
10/10

Great Service!

Using Hire A Maid during this pandemic has been really great. My job right now is almost 24/7 and having a great person come in, safely, and get the house so well cleaned is honestly a boost to my mental health.

Approximate cost of services:
$135.00
Was this review helpful?
Company Response

It is extremely nice to hear that our service provides some peace of mind during the pandemic. Thank you for your uplifting comments! 😊

Private User
Private User
Private User reviews Toronto, ON
10/10

Amazing cleaning service!

Hire a maid had made my life so much easier and I can't thank the team enough for the professionalism and dedication that they have shown so far. Megan did an amazing job in my apartment, following all the Covid protocols and leaving my home perfectly spotless! I strongly recommend their services if you're looking for a reliable cleaning company and amazing service quality.

Approximate cost of services:
$190.00
Was this review helpful?
Company Response

It’s truly heartwarming to hear that our service helps to make life easier for you! Thank you for your recommendation and wonderful comments about Megan and the quality of our service.

Donna99
Donna99
1 review Whitby, ON
10/10

You really need to 'Hire A Maid'!

We were very pleased with the work Cheyenne did on our first clean with Hire A Maid. Thorough job and attention to detail.  She was very pleasant, addressed us both by name, asked lots of questions to make sure she understood the expectations and was conscientious about masks/health/safety.  
Everyone we dealt with in the office (Katie and Ashley) was very friendly and helpful. Excellent service at an excellent price.

satisfied first time clients.

Approximate cost of services:
$265.00
Was this review helpful?
Company Response

Hi Donna, thank you for your fantastic review. From Cheyenne, Katie, Ashley and the rest of the Hire A Maid team, we’re so happy you discovered us!

Private User
Private User
Private User reviews Toronto, ON
10/10

Excellent experience every time

I've been using HireaMaid for about a year now. I met the owner the first time and was really impressed with her knowledge and enthusiasm. Recently Jasmen has been working at my place and she does an excellent job every time. She's very thorough, courteous and polite. Initially I wondered about having people into my home to clean regularly. Those concerns have completely vanished, thanks to diligent and kind people like her. I cannot recommend this service enough, they are quite professional and reliable, and the communication and staff are excellent.

Approximate cost of services:
$150.00
Was this review helpful?
Calvin
Calvin
1 review Ajax, ON
10/10

Regular service started, and happy so far!

Jenny came in for our first regular cleaning, after the initial deep clean and the result was just as immaculate. Her attitude is also incredible, friendly and professional. Happy with our choice so far!

Approximate cost of services:
$200.00
Was this review helpful?
Company Response

Hi Calvin, your positive comments for Jenny are very much appreciated! Sounds like things are going according to plan 😊

S in Toronto
S in Toronto
0 reviews Toronto, ON
10/10

Home cleaning

Diane and Jenny did a great and thorough job of cleaning my home! They were very friendly and made sure to address all of my cleaning needs. Thank you! Looking forward to my next clean.

Approximate cost of services:
$280.00
Was this review helpful?
Company Response

We’re very pleased to hear our team is meeting your expectations and we look forward to doing it all over again at your next cleaning!!

Pat in Oshawa
Pat in Oshawa
2 reviews Oshawa, ON
10/10

Maid service

I have been a client with Hire a Maid (Whitby) for 11 years and love all the girls. Natalie is one of my favourites and she is now the best!!! Thank you Natalie.

Approximate cost of services:
$235.00
Was this review helpful?
Company Response

Hi Pat, we’re grateful to have you as a loyal customer for all these years. Natalie and the team send much love to you as well! ❤️

TaniaD
TaniaD
0 reviews Whitby, ON
10/10

Amazing Cleaning Service

Diane is wonderful - very professional and thorough. This is the second time she has cleaned our home and I would highly recommend both her and HireaMaid. Because we have been happy with our experience thus far, we have decided to continue on a monthly basis.

Approximate cost of services:
$180.00
Was this review helpful?
Company Response

Hi Tania, many thanks for your recommendation. We look forward to keeping you happy with your regular cleanings!

Laura in Toronto
Laura in Toronto
1 review Whitby, ON
10/10

Excellent Home Cleaning

Hire A Maid has been cleaning my home for several years. They always do a great job, and during COVID have been taking appropriate and comforting safety measures. I highly recommend them!!

Approximate cost of services:
$140.00
Was this review helpful?
Company Response

Hi Laura, it’s good to hear that you’re comfortable with our safety measures and after all these year, you remain confident in the value of our service. Your recommendation means a great deal to us — thank you!!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Hire A Maid

Hire A Maid has been proudly cleaning homes across the GTA since 2008, and has locally-based offices that serve West Toronto, Etobicoke, Downtown, North York, East Toronto, York Region and Durham Region.

Hire A Maid makes it easier for you to enjoy what matters most in life by freeing you of the countless hours spent cleaning your home.

Hire A Maid provides consistently superior quality house cleaning tailored to your needs. Each cleaning is performed according to our comprehensive quality checklist and your customized cleaning requirements. We actively seek out and act on your feedback to ensure your complete satisfaction with our work.

Our staff are professionally trained, carefully screened, bonded, covered by WSIB and liability insured.

To prevent cross-contamination between homes and enable you to use your preferred products, we use your cleaning equipment and supplies. Our work is 100% satisfaction guaranteed!

Service Area:
Toronto - Downtown Toronto, North York, Scarborough and Etobicoke
York Region - Markham, Richmond Hill, Vaughan
Durham Region - Pickering, Ajax, Whitby, Brooklin, Port Perry, Uxbridge, Oshawa, Courtice, Bowmanville, Clarington

Contact Information:
Toronto and York Region: (416) 463-6243
Durham Region: (905) 668-4243

Our History:
Hire A Maid was founded in 2008 by Carol Dinn in Whitby, Ontario. Since its inception, Hire A Maid has performed more than 100,000 house cleanings and thousands of deep cleanings. Prior to creating Hire A Maid, Carol held the position of Director, Fixed Term Investment Products for CIBC and before this, she managed heating and cooling services and plans for Enbridge Home Services.

Carol’s 10-plus years of experience managing and launching successful products for large corporations and her own experience as a user of house cleaning services before founding Hire A Maid have given her company a leg up in the cleaning industry. Her extensive experience in managing and motivating staff, her highly organized approach and her customer service orientation have proven to be key ingredients in Hire A Maid's rapid success.

Carol is passionate about house cleaning and the difference her staff make in their clients' lives. "We're not just cleaning homes; we're freeing our clients of the countless hours spent on housework (or stressing about it!). It gives our clients more time to enjoy with family, friends or simply relaxing. And, it gives us a wonderful feeling of satisfaction knowing that we can make a big difference by giving our clients more time and less stress."

What differentiates Hire A Maid from other maid services is:

• A high level of professionalism. We’ve been told many times by clients that our office and cleaning staff are very professional. For many homeowners, entrusting their home to a house cleaner (someone they don’t know) is a big deal. At Hire A Maid, we want our clients to feel comfortable that they have chosen a company that is well-organized, customer service oriented and that will do its best to meet their needs and to protect their interests. Hire A Maid also has general liability insurance, pays into Workers’ Compensation Insurance and remits all government taxes. – Operating honestly and ethically is the foundation of our company.

• A focus on hiring and retaining excellent employees. All of our new employees undergo a comprehensive training program that is followed up with ongoing support to provide them the knowledge and skills to be effective at their jobs. We strive for high employee satisfaction and believe that this leads to a culture where our staff go the extra mile for our clients. Our excellent employee retention record also allows us to provide our clients with the consistency of having the same maids every visit.

• Performing “the details” on every cleaning truly is Hire A Maid’s specialty.

• We actively seek out your feedback and we guarantee our work. We want you to be absolutely satisfied with our work and we invite you to complete our quality feedback survey after every visit to tell us how we’re doing. If there is ever anything you want done differently to better ensure your satisfaction, please don’t hesitate to let us know! We value your feedback and will promptly address any concerns.

• Hire A Maid believes in giving back to the community and since 2008, has donated over $20,000 in cleanings to people undergoing cancer treatment to help them focus on their recovery while we take care of their home cleaning.

CATEGORIES
Renovation Cleaning and House & Apartment Cleaning
PRODUCTS
Flexibility to use your preferred cleaning solutions.
SERVICES
Residential House Cleaning, Spring/Deep Cleanings, Post-Renovation Cleanings, Home Staging Cleanings, Move-In/Move-Out Turnover Cleaning Services
SPECIALITIES
Detailed Cleaning
WEBSITE
https://hireamaid.ca
YEAR ESTABLISHED
2008
PAYMENT METHOD
Visa, Mastercard, American Express, Email Money Transfer
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$240 + HST Initial Cleaning and $150 + HST Maintenance Visit
BONDED
Yes
WARRANTY TERMS
100% Satisfaction Guaranteed. Simply call within 24 hours of the cleaning and we will return to fix
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.