DO NOT ALLOW JOHNNY INTO YOUR HOUSE. After reading some recommendations for JC Appliance Repair on Nextdoor I had the most unfortunate experience of allowing Johnny into my house to repair my gas dryer, which suddenly was not heating up. He very promptly gave me his diagnosis of the issue, saying that it would cost me $800+ to replace the part and that, even though it was an older dryer, it was worth fixing because older dryers are better. Less than an hour later he told us that the dryer was fixed. We paid him $881.40, as requested, and he left. It only occurred to me the next time we used the dryer later that week, when we discovered that the dryer was still not heating up, that he did not leave a receipt or invoice and he did not leave the old part, which was about as big as a very small pen, something that good repair men usually do to prove that they have replaced a non-functional part. When we called him again, he insisted that the dryer had been heating up properly before he left and that if he came back, he would charge us his basic fee (approximately $150.00) just to diagnose again. We felt we were being ripped off and told him so. He hung up and would not answer any of our calls after that.
We are senior citizens on a fixed income, and disabled.
- Approximate cost of services:
- $890.00