Remember Me Roofing Inc.

Roofing
Ottawa ON K2H 9C1
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Roofing
Remember Me Roofing Inc.
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94%

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Reviews for Remember Me Roofing Inc.

Average customer rating:
9.7 10 (242 reviews)

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Kate
Kate
2 reviews Ottawa, ON
10/10

Eavesthrough installation

It’s easy to tell Remember Me Roofing is great at what they do, because they are busy! Excellent service, did not take long at all, and they left the area cleaner than how they found it! The installers were funny and kind. It was a fantastic experience, and our throughs work fantastically. We no longer experience odd pooling or rain drops falling randomly on our heads.
Thank you!

Approximate cost of services:
$2,600.00
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Company Response

Hello Kate,

Thank you so much for taking the time to leave a review. We very much appreciate hearing about the excellent service and clean up provided by our installers. Have a wonderful day!

Howard in Toronto
Howard in Toronto
0 reviews Ottawa, ON
10/10

Two roofs done in Westboro in difficult conditions

We have two different roof surfaces on our 70-year-old Westboro home. We engaged with Remember Me Roofing to strip and replace both our gable and flat surfaces in November of 2021 working in the difficult conditions of cold weather, shorter days, and unpredictable precipitation. Over the course of 8 days (breaks for weekend and weather) we got the full treatment from a multitude of team members, both for the flat, and separately, the gable sections. These guys WORK!! Very pleased with the outcome. We are now weather-tight on all surfaces, the job looks good, the clean-up met the standards of the better half, and the price, we believe, was very fair. I have no reservation recommending this company for both flat and peaked (gable) roofing jobs.

Approximate cost of services:
$13,000.00
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Company Response

Howard,

We very much appreciate you taking the time to leave a review. It was a pleasure to work with you on this project. We are very happy to hear your project was such a positive experience! Have a great day!

Private User
Private User
Private User reviews Kinburn, ON
10/10

Roof replacement

Remember Me Roofing replaced our roof shingles in Sept 2021. Our roof is large with many sections, valleys, wall intersections and mostly a steep 12/12 pitch making it a complicated project. The crew worked hard for 6 days to complete the project and did an excellent job. The new roof looks great. Having closely observed the installation, I was impressed with the crew's skills and abilities, and the quality of their work. Unfortunately, as can be expected with any large construction project, there was some accidental damage to existing eavestrough and facia. Remember Me Roofing immediately accepted responsibility and replaced the damaged sections without challenge. The one minor complaint I have is that some of the existing wall flashings were dented where they were lifted to remove the old shingles, which for the most part was unavoidable.

Approximate cost of services:
$33,000.00
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Company Response

Thank you so much for taking the time to leave us a review. We are very happy to hear the crew did an excellent job and your new roof looks great. Have a great day.

Private User
Private User
Private User reviews Ottawa, ON
10/10

Roof Installation

Extremely professional from start to finish. I feel the value for the product is very good. The roof was finished and later inspected which tells me the company values quality workmanship. I love the finished product and highly recommend Remember Me Roofing.

Approximate cost of services:
$14,000.00
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Company Response

Many thanks for taking the time to leave us a review. We definitely pride ourselves on quality workmanship. Have a wonderful day.

Private User
Private User
Private User reviews Ottawa, ON
10/10

Roof Replacement

This is a great company to have do your roof. I almost went with the cheapest bid. That would have been an error. It is not only the cost but the quality of the bidding process and what is claimed and disclosed, materials, workmanship, the clean up and the warranty.
I had some ill feeling about the difference in costs company to company, I then actually shared quotes and asked for input. The responses I received from Jordan were insightful, clear and informative but not pleading to go with him. Nice touch!
We are very pleased with the crew, the workmanship attention to detail!
would highly recommend Member Me to anyone!!!!!!

Approximate cost of services:
$14,000.00
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Company Response

Many thanks for taking the time to leave us a review! We are very pleased to hear of the positive experience you had from the sales process right through to crew installation. Have a great day!

Annie in Toronto
Annie in Toronto
1 review Ottawa, ON
0/10

Meta roof installation

Metal roof installation in summer 2021.

Their crews were friendly and hardworking. The first crew appeared to have limited knowledge and experience with the product, resulting in faulty installation. The second crew appeared more knowledgeable, but did miss important details.

Remember Me Roofing installers and project manager did not fully follow manufacturer installation instructions. Sections of the installed roof sheathing (roof deck) as well as vent duct installation does not meet Ontario Building Code requirements upon completion.

Two separate roof leaks with interior damage to the attic, upper level and lower level occurred during installation. The project manager and owner offered to have their delivery person repair the damaged drywall (without testing for moisture or mildew in wall framing or attic insulation). The company did not accept to directly cover cost of interior repairs by a company specializing in water damage nor to compensate owner for the interior damages.

Issues/concerns brought to the attention of the project manager and the company owner during installation were generally initially dismissed/minimized only to be later acknowledged as issues, often when too late in the installation process to be fully corrected. Although concerns were shared regarding the work completed by the crew and project manager, the company owner refused to meet and come on site.

Final invoice was presented prior to full completion of the work and I was asked to pay prior to the contract being fulfilled.

Despite being very pleased with the actual product installed, the metal is scratched in multiple areas and I’m left with some things to fix and interior damages.

Approximate cost of services:
$25,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you for your review.

Upon dissatisfaction, our team had a representative of the manufacturer on site to verify our work and installation methods for the client, who was present at the time of the inspection. Manufacturer was very happy with our installation and agreed the clients requests were above and beyond what was required in the agreed upon scope of work. In order to be paid we compromised.

The leaking could have been prevented initially had we been permitted, by the client, to address the issue, which was caused by bathroom vent. We were not allowed to return to complete the roof for over 3 months, at the request of the client who wanted to be on the roof to watch all aspects and provide instruction.

The client was advised to go through insurance to repair the damages as our resolutions did not meet her expectations. Given how the roofing project went, we felt this was her best option.

Although there were some issues with this project this review does not accurately describe the clients experience. Our team, since 2020, have spent countless hours emailing the client, attending to her requests and provided exceptional client care.

All mistakes that were made by our team were acknowledged and addressed. The owner was involved from the the start and was a key factor in getting the project resolved.

We are sorry for this clients project and we will grow from it.

Regards,

John in Toronto
John in Toronto
2 reviews Ottawa, ON
10/10

New Roof Shingles

Very professional, quick , non disruptive and overall excellent workmanship . I will recommend RUR to all my friends . Both Chris and Jordan were great to deal with . Victoria was also a great person to deal with … Thanks again Remember Us , I will certainly not forget

Approximate cost of services:
$12,000.00
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Company Response

John, thank you for taking the time to leave us such kind words. We are so pleased you are happy with our service. Have a wonderful day.

Amelie in Ottawa
Amelie in Ottawa
0 reviews Ottawa, ON
10/10

Happy with our new roof!

Very happy with our new roof, looks great! We had gotten quotes from a few companies and while Remember Me wasn't the cheapest, their warranty was much more extensive and worth the little bit extra. I was also very impressed with the sales guy who explained everything in a lot of detail, answered all my questions and made sure we understood the various options available. And the crew did a fabulous job cleaning up afterwards; I haven't even found a single stray nail around! Highly recommend.

Approximate cost of services:
$8,000.00
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Company Response

Good Morning Amelie. Thank you for taking the time to leave a review. I'm glad you were happy with our service. Have a great day.

Cora
Cora
1 review Toronto, ON
10/10

Flashing for chomney

Remember me roofing fixed the flashing on our chimney. The work was of good quality and the workers are professional. The work was done on time. Very good value. Highly recommended

Approximate cost of services:
$2,000.00
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Company Response

Hi Cora. Thank you for taking the time to leave us a review. I'm glad you are happy with our crew and their work. Have a great day.

SuperNova1110_plays in Ottawa
SuperNova1110_plays in Ottawa
1 review Ottawa, ON
10/10

New Roof

Fantastic Roofing Company. I obtained 6 quotes and went with them based on their professionalism, experience and knowledge of their products and the industry. Sean, the foreman, kept us informed throughout the process and answered any and all questions we had. The site was cleaned up everyday and we are extremely impressed with the final product. Would definitely recommend this company.

Approximate cost of services:
$8,500.00
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Company Response

Thank you for taking the time to leave us a positive review. Have a great day!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Remember Me Roofing Inc.

Remember Me Roofing Inc services residential and commercial properties in the Ottawa region, offering industry leading 50 Year Warranties through our certification as GAF Contractors.

Our highly rated team takes pride in delivering quality workmanship and providing outstanding customer service to every homeowner. We emphasize honesty and integrity and are proud of the reputation we have built in our community and our commitment to give back.

Every member of our staff strives to make Remember Me Roofing a leader in the industry. Beyond providing a service, we are looking to build relationships by committing to being reliable and respectful to our customers. Our homeowners depend on us and we in turn give everything we have to each roof.

CATEGORIES
Roofing and Gutters & Eavestroughs
PRODUCTS
A GAF 50 Year lifetime Warranty roof is our preferred system to install. We are GAF Certified contractors.
SERVICES
Re-roofing, New Builds, Skylights, Venting Upgrades, Inspections, Repairs, Chimney Caps, Snow Removal, sun tunnels ect...
BRANDS
GAF, Certainteed, Ownes Corning, BP, IKO, Velux, Maximum and Duraflow
SPECIALITIES
We are specialized in Re-roofing, skylights, new construction, venting upgrades, leak repairs, snow removal and water proofing.
WEBSITE
http://www.remembermeroofing.com
YEAR ESTABLISHED
10
NUMBER OF EMPLOYEES
24
PAYMENT METHOD
Cheque, Visa, Mastercard, Cash, Financing
LICENSES
BBB A+
MEMBERSHIPS
GAF Master Elite Contractor
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Any size
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
50 Year Lifetime Warranties
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.