- Approximate cost of services:
- $2,600.00
- Company Response
Hello Kate,
Thank you so much for taking the time to leave a review. We very much appreciate hearing about the excellent service and clean up provided by our installers. Have a wonderful day!
Hello Kate,
Thank you so much for taking the time to leave a review. We very much appreciate hearing about the excellent service and clean up provided by our installers. Have a wonderful day!
Two roofs done in Westboro in difficult conditions
Howard,
We very much appreciate you taking the time to leave a review. It was a pleasure to work with you on this project. We are very happy to hear your project was such a positive experience! Have a great day!
Thank you so much for taking the time to leave us a review. We are very happy to hear the crew did an excellent job and your new roof looks great. Have a great day.
Many thanks for taking the time to leave us a review. We definitely pride ourselves on quality workmanship. Have a wonderful day.
Many thanks for taking the time to leave us a review! We are very pleased to hear of the positive experience you had from the sales process right through to crew installation. Have a great day!
Thank you for your review.
Upon dissatisfaction, our team had a representative of the manufacturer on site to verify our work and installation methods for the client, who was present at the time of the inspection. Manufacturer was very happy with our installation and agreed the clients requests were above and beyond what was required in the agreed upon scope of work. In order to be paid we compromised.
The leaking could have been prevented initially had we been permitted, by the client, to address the issue, which was caused by bathroom vent. We were not allowed to return to complete the roof for over 3 months, at the request of the client who wanted to be on the roof to watch all aspects and provide instruction.
The client was advised to go through insurance to repair the damages as our resolutions did not meet her expectations. Given how the roofing project went, we felt this was her best option.
Although there were some issues with this project this review does not accurately describe the clients experience. Our team, since 2020, have spent countless hours emailing the client, attending to her requests and provided exceptional client care.
All mistakes that were made by our team were acknowledged and addressed. The owner was involved from the the start and was a key factor in getting the project resolved.
We are sorry for this clients project and we will grow from it.
Regards,
John, thank you for taking the time to leave us such kind words. We are so pleased you are happy with our service. Have a wonderful day.
Good Morning Amelie. Thank you for taking the time to leave a review. I'm glad you were happy with our service. Have a great day.
Hi Cora. Thank you for taking the time to leave us a review. I'm glad you are happy with our crew and their work. Have a great day.
Thank you for taking the time to leave us a positive review. Have a great day!
Remember Me Roofing Inc services residential and commercial properties in the Ottawa region, offering industry leading 50 Year Warranties through our certification as GAF Contractors.
Our highly rated team takes pride in delivering quality workmanship and providing outstanding customer service to every homeowner. We emphasize honesty and integrity and are proud of the reputation we have built in our community and our commitment to give back.
Every member of our staff strives to make Remember Me Roofing a leader in the industry. Beyond providing a service, we are looking to build relationships by committing to being reliable and respectful to our customers. Our homeowners depend on us and we in turn give everything we have to each roof.