AGM Renovations

This is more of a warning than a review, Earlier this year we had a bathroom reno by AGM . The only thing they are good at is aggressive marketing and relying on Mike Holmes endorsement to suck you in, I don't know where all the 10 star reviews are coming from,
The initial part was fine , they tell you how all their contractors are vetted and all are licensed and how they used tried and proven product so they know it will last, They tell you how the quoted price is locked in , no matter what unseen thing happens price won't change, That all changes after you sign the contract and meet your designer, all of a sudden everything is an add on, from wall outlets, the half wall, staggered tiles, linear drain ect ect,
It hasn't even been 6 months , but honestly it was never nice to begin with ,it needs more work now after 6 months than our 20 year old original bathroom they just replaced needed after 20, , poor workmanship is being nice, AGM is all right there when they want your money and for you to sign the contract, as soon as you sign it goes downhill and fast, When you need them nothing, they ghosted us for a month before finishing, They don't reply to E-mail's , phone calls always go to message and they never reply. We had concerns about the work being done and we told them on the mid job inspection, The repairs done where worse than original complaint, We had chipped tiles so to remove 1 chipped tile they chipped 2 on either side and left those in place ,then new tile is so twisted and out of alignment , Honestly if you do this as a job you should be proficient at cutting baseboards or drywall, not this guy, even two vanity mirrors aren't level, it was visually off,
The contractor didn't even have a tile wet saw so there are a few tiles chipped on the cuts, small wall about 2 feet doesn't even have one straight edge, toilet is crooked, vanity was damaged yet still installed, one drawer was broken and deep scratches on it, under the sinks there are big holes where drains and water lines come through, one sink is full of glue that won't come off, our driveway is covered in paint, grout and foot prints, They caused damage to 3 adjacent rooms this is just a small list I could keep going all day, It's not even been 6 months now all the tried and proven long lasting product they claim to use is all cracking and splitting open,
When they ran into plumbing issues their QC guy Mathew was sending me daily emails for about 2 weeks that he wants to come and have us sign off on the work, Now they can't fix the problem they caused, I told the contractor to call AGM send a plumber to solve this, he refused, I replied to Mathew and said I am not signing off until it's done, his response was, you can get it done under warranty, If I'm not mistaken every warranty claim item is 350 dollars you have to pay, for each item,, This bathroom for me to be satisfied needs to be gutted and completely redone, by a qualified contractor,
So knowing AGM will respond saying to call our customer serv , you had every opportunity to resolve this, but instead of offering us any discount or fix, You E-mailed me to say your final payment has gone to collections and we added 3500 for us not abiding by the contract,, a contract that AGM did not hold up any part of, We sure didn't get this luxury bathroom we were promised, Their contract is written to dissolve them of any wrong doing, read the fine print, It also says client has to provide storage for all product and keep the house humidity at set levels, and their guy during a heat wave left our front door wide open all day every day and even removed the windows and screens in that bathroom , then he left for day without closing the door, He never even cleaned up the garage in the end, I cannot express enough how bad this entire ordeal was,