We had our patio done by Freehold Concrete. Through no fault of Dylan the project went sideways- the concrete supplier poured the wrong colour cement. Not just a little off colour but pinky/orange terra cotta instead of beige/grey. The way Dylan handled the situation was amazing. Very professional and efficient. His positive relationship with his suppliers allowed the mistake to be corrected seamlessly. The wrong colour cement was removed quickly and the right colour poured. We are so pleased with the end result and would use Freehold concrete again.
- Company Response
Thank you for taking the time to share this story Lynn. I vividly remember where I was when you called that morning to say the concrete being placed was "terra cotta", oh boy!
I appreciate you recognizing our efforts during that unique ordeal and also for taking the time to share the story. all the best Lynn, glad we made it right for you!