Aurum

Formerly Gold Standard Property Care
Window & Gutter Cleaning
Vaughan ON L4K
Write a Review
Write a Review

HomeStars  >  Window & Gutter Cleaning in Richmond Hill  >  Aurum  >  Window and Gutters
EP in Cricket Club
EP in Cricket Club
3 reviews Toronto, ON
0/10

Window and Gutters

Extremely disappointed by this experience. I was quoted a price over the phone that I agreed to and booked the service for after 5pm (so I would be at home). The service was performed on the date booked, but at 11 am (while no one was at home). I returned home to find an invoice close to 3x higher than the original price. When I called the office to investigate, I was informed that the mistake was mine, though they could offer me a better price (which was still 75% more than the original quote). Ensuing follow up was aggressive and rude. I will not do business with this company again.

Approximate cost of services:
$200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
4 of 4 people found this review helpful.
Was this review helpful?
Company Response

Hey,

I do apologize about your experience, I have attempted to find your contact information in our system so that we can resolve this issue. Please contact me at 905 695 1670 or email me at Andrew.Irvin@gspccanada.com, and I will work with you to resolve this issue.