We replaced a very old garage door with a new door, capping, and a garage door opener. Every part of this process was smooth and easy. Michelle, in the office, was a total sweetheart incredibly patient, always got back to me on time, was never pushy, and responded to my indecision and constant updates without any hint of irritation, though I must have changed my mind fifteen times.
Michael, who gave us the quote, was timely, friendly, helpful, and patient. He took the special needs of the residents into consideration.
The door was ready to install within the predicted window of time. I do not recall the names of the installers, unfortunately, but they were also incredibly friendly and good-natured. They arrived on time and worked hard throughout, and also very considerate of the residents at the house. When the resident some trouble with the keypad, they came back to the property and instructed them on how to use it again-- even though the error was on the side of the resident, they did not make her feel bad, and just coached her through it.
The price for the service was more than fair, and I am very happy with the product and the end results overall. I would definitely use Smart Door's services again.