We have had years of experience with these folks - from fireplaces, patio shelters, fire pits, and now 2 very large awnings covering a significant part of our back yard. We have always had very good service - absolutely no complaints for both before and after service. However, we feel compelled to add that in the case of our awnings the installation and post installation is nothing but EXCEPTIONAL. We have dealt with a number of the staff and everyone has been helpful. We have had a number of challenging post installation issues (none of which are the fault of the installation team) and in each case the service team have persisted and eventually solved all of our problems. They are friendly and professional, and respond quickly to our needs.
Frank and Monika