THE MOST DISHONEST PLUMBERS-DO NOT USE THEM
DO NOT USE THEM. I needed my toilet snaked/camera and below are all the issues I encountered with them
1. They quoted me one price, and then came to my house and quoted me another price.
2. Their employer Mike snaked/camera my toilet and didn't "remove" the issue (SEE PICTURE)-NOTE ANOTHER PLUMBER CAME AND WAS ABLE TO REMOVE IT RIGHT AWAY
3. Upon speaking to them about this issue that 1/2 the job was not finished, they told me quote "you asked for a toilet snaking, not to fix the problem". Talk about customer service! You should hire someone else to do the talking
4. The owner didn't even have the decency to call me. Issues can be rectified better when you "talk to your customers". But, this guy is just in it for the money and being dishonest to customers.
I can go on and on but I have said my peace.
- Approximate cost of services:
- $450.00
- Company Response
Hello,
We are sorry to hear about your experience. Our goal is to provide excellent customer service because we value all our customers and their feedback. Please contact us via email (info@drainrooterplumbing.ca), we would like to make this a positive experience for you.
Thank you,
DrainRooter Plumbing Team