The Toronto Plumber .Ca

Formerly Hi-Tec Drain & Plumbing
Plumbing
Toronto ON M9B
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Plumbing
The Toronto Plumber .Ca
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88%

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Reviews for The Toronto Plumber .Ca

Average customer rating:
9.9 10 (164 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

Low water pressure & no hot water to certain taps / showers

Alex and Terry came around to our house and we couldn't be happier with them. They will now become our 'go-to' plumbers. Not only were they upfront and honest about everything so there were no surprises, they also explained the problems and how they intended to solve them. We had a bad experience with a previous company (who came around and wanted $378 to diagnose the problems before they could indicate the additional cost), so we were relieved when Alex and Terry came and explained everything upfront before we committed to anything, and they were clearly very knowledgeable. The main problem we had wasn't an obvious fix - some taps were getting hot water, others weren't, but they figured it out while keeping me in the loop. We wouldn't hesitate to use them again.

Approximate cost of services:
$600.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you a bunch for your kind words. We are extremely happy that we were able to assist you in your Plumbing needs and resolve all the little hiccups that you head. Have a great day and be without any plumbing problems :)

^ TP

Ben Barankin from North York
Ben Barankin from North York
12 reviews Toronto, ON
10/10

Great plumbing service

Alex came by today to do a plumbing inspection and review our sump pump situation. He was pleasant and professional, and repaired a couple toilets and clarified the situation with our sump pump. He is honest and fair. I'll definitely use his services again.

Approximate cost of services:
$1,100.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you kindly for your feedback. We are happy that we were able to assist you.

^ TP

Michael Mann from Toronto
Michael Mann from Toronto
2 reviews Toronto, ON
10/10

Faulty Faucet

We were looking for a new plumber and are thrilled to have found Alex! He not only fixed our problem, he let us know what the issue was and how to resolve that avoiding repeat issues. Thanks for the quick and efficient work.

Approximate cost of services:
$240.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for your review. We are glad we were able to assist and provide you tips to prevent future problems. ^TP

Hassan A.
Hassan A.
1 review Toronto, ON
10/10

Kitchen renovation project

Alex was recommended to me by a good friend for whom Alex did a lot of work in his store. In my case I needed a plumber to do plumbing and drainage work as I recently started renovating the house. And started with the kitchen 1st.

Alex came on time and provided me with more the a reasonable quote. He offered me the quote in a no-stress manner which was much appreciated. Not only that but he also showed me proof of being a licensed plumber. He advised me that I can look around and compare prices, as well suggested I ask for license proof.

So I got few more quotes 1 quote was $600 cheaper what Alex gave me and another was $200 more. However both of this guy's said they left there license at home, I found this bit fishy. Neither one got back to me with there license info so I dodged a shady workmanship there.

In the end I decided to use Alex as he was recommended and he was more then honest. Alex installed all new copper lines from the basement to upstairs kitchen sink location, he also installed 3 shut off valves for kitchen faucet and the dishwasher. He then hooked up the kitchen faucet (and hooked up electrical components for the motion sensors for the faucet) and hooked up the new dish washing machine. He also installed all new abs drain for our new 2 compartment sink. Overall this was a big project and Alex tackled it like a trusty professional that he is. Everything was done on time, with no unexpected run-ins and on budget (big plus).

I definitely recommend Alex for all homeowners he is a great and honest guy and is easy to work and deal with.

Approximate cost of services:
$1,500.00
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Company Response

Thank you for your review. We are glad we were able to meet your expectations and provide exceptional and excellent service.

^ TP

Annette F.
Annette F.
1 review Mississauga, ON
10/10

ice maker and some kitchen drain work

We had some work done for us by a previous contractor who we had a nightmare of experience with. Thankfully it was only minor kitchen reno. Now we were in process of selling our house and had a potential buyer request a home inspection. Well the inspector found few problems here and there, and yep you guessed it the kitchen plumbing was a mess.

Alex was recommended to us by our friend, he came on agreed date and time and took a look what he can do. In the end he had to cut out whole kitchen drain and do a proper work. He explained that the TY was installed in the opposite direction and the P Trap was glued as well.

Alex also repaired our water line to ice maker which was leaking and we just kept turned off. Sadly we aren't going to enjoy all this new things, but hopefully the new homeowners would be happy.

Definitely recommend Alex and his company, he is professional, on time, fair and very detailed in his work and explanation to us. Big thanks!

Approximate cost of services:
$450.00
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Company Response

Hello, Annette.

Thank you very much for your feedback. We are extremely happy that we were able to help you and we wish you all the best with the Home sale.

^ TP

Rajni Singh in Toronto
Rajni Singh in Toronto
1 review Toronto, ON
10/10

fixed leak in washroom

He fixed my leak pipe and replaced new fawcet.
He had to cut the tiles to get to the pipe.
The job was so neatly done, did not even have to replace tiles.
Its looks a lot better than it was before,.
Great Job
Thank you Alex.

Approximate cost of services:
$1,000.00
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Company Response

Thank you for your review. We are extremely happy to hear such kind words from you and we are happy that we managed to help you out. ^TP

Emily B.
Emily B.
1 review Brampton, ON
10/10

New water service installation

About 6 months ago we started losing water pressure in the house.
We called a few plumbing companies and they changed some piping in our house and changed some other stuff on the faucets, the pressure improved a bit. Sadly 2 months later we lost pressure again and this time it was even less than before, we once again had
few different plumbers come and help us with little results, we even changed our hot water tank. In the end we were losing hope, so a friend of ours recommended us Alex from toronto plumber. They said he does wonderful work and is very good at finding cause
of the problem when other guys give up. And they were right! Alex came and ended up diagnosing that our main water line needed to be replaced. So we signed paperwork and few days later his excavation crew was at our home digging. They used some torpedo machine
to dig 30’ underground, after that they ran a brand new 1” copper line to our house. After they backfilled the hole and cleaned up both outside and inside. By the end of the day we had water again, and this time we had pressure. Alex also came by and tested
our pressure which was at 80 psi, compared to its original at 37 psi. We are very happy with Alex and his excavation crew. Big thanks and thank you so much, we can finally enjoy our showers and everything else.

Approximate cost of services:
$2,800.00
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Company Response

Hey there Emily.

Thank you for your feedback and we hope you now can enjoy a proper shower with a proper water pressure :)

^ TP

fred
fred
1 review Toronto, ON
10/10

removal of old lead pipes and installation of new wster lines

Toronto plumber came highly recommended to us by my father in law as they did some work for him in the past and he was extremely happy with their workmanship and quality of service. In our case Toronto plumber had to do not a rather big project, we decided to do major renovation of our home which we purchased few years back. We been putting renovation off for a while to be honest, but with things breaking breaking all the time, we decided to begin the renovation project. So from the first call to the end this company was nothing but pleasure to deal with, I found them exceptionally professional, they put in extra hours of work at no expense to me and tried there best to work around the other trades guys doing their part. A week later we had brand new pex water lines (we opted for plastic to save some money) and we had brand new abs pipe put in for drain and vents replacing our old lead pipes and vents. Overall I’m extremely satisfied with their workmanship, customer service, work ethics and prices. I give a big thumbs up to Toronto plumber and any homeowner looking for a reliable and skilled plumbing contractor to do work for them.

Approximate cost of services:
$3,809.00
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Company Response

Hey there Fred.

Big thanks for your feedback, we are happy you enjoyed our workmanship and pricing. We hope your renovation project goes well and everything ends up looking super slick.

^ TP

Anna K.
Anna K.
1 review Toronto, ON
10/10

Leakage from upstairs bathroom into the kitchen

About couple of weeks ago we started noticing our kitchen ceiling getting wetter and wetter, we originally thought it was caused by a faulty roof as we had some rainy days for past couple of days. So we called a roofer, the roofer went up and found nothing wrong with our roof, suggestion we call a plumber instead. When I was telling this story to few of my co-workers one of them suggested I use her plumber, so she gave me Alex’s contact details and I called him. Alex was very pleasant speaking too and he booked an appointment for me the next day. Alex came and took a look at our problem and gave me a quote for around $500 to fix the problem. Honestly I was bit shocked with this prices and instead looked elsewhere. I managed to find a plumber from Kijiji who would fix the same problem for me for $150, quite big difference to be honest. So he came and fixed the problem, I was happy that I saved $350 dollars and the problem was fixed. Time to repair the ceiling (yey!). But 2 days later we started seeing water again in the same spot, so I called the same plumber and had him come over again, he came and told me there is nothing wrong, and asked for $50 for his time and gas. So I paid him, another 2 days pass and guess what? We have the same problem. Okay at this point me and my husband are unsure what's going on, and the damage is getting worse from constant leaking. So I called the same plumber again, this time he no longer picked up from me. So then I called from my husbands phone, he picked up and when I confronted him he said to leave him alone. At this point I did not have much choice and decided to call Alex as originally recommended to me by a co-worker. Alex came same day and gotten to work. So what was the problem you wonder? Well for starters it all began with our shower cartridge, the plumber I called from Kijiji did not install it properly and did not put in two washers inside, and we also had a second problem that Alex found. The shower spout had a small hole in the pipe and was leaking back into the wall. In the end I paid way more and now have to deal with more damage to the ceiling then originally. I know sometimes we try to look for something cheaper, but to be honest it’s better to call professionals and pay the extra few hundred dollars and know your safe and gotten the work done by a licenced plumber. But you know the saying, you get what you paid for. From now on we are gonna have Alex as our go-to plumber and no longer rely on Kijiji plumbers.

Approximate cost of services:
$500.00
1 of 1 people found this review helpful.
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Company Response

Hello, Anna. Thank you for your feedback. We strive to deliver quality and profesional services to each and every home and business owner. We understand our prices are bit on the pricy side, but you pay for a no hassle service where we get things done right the 1st time.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Toronto Plumber .Ca

The Toronto Plumber .CA are experts with years of experience in both plumbing and drain services for residential and commercial properties. At The Toronto Plumber .CA we are experiences in range of different drain and plumbing related jobs.

Our drain services range from drain repair, drain pipe replacement to backwater valve installation and more.

We also offer a wide range of plumbing services like: frozen pipes thawing, kitchen / laundry / bathroom faucet installation, replacement and repair, toilet / urinal installation, replacement and repair, bath tub installation, replacement or repair, dishwasher / washing machine installation, fridge ice-maker installation.

At The Toronto Plumber .CA we are serious about what we do, and with that all of our services are done by Master Licensed Plumbers with years of experience in drain and plumbing fields.

Don't wait for your problem to get worse, call us today and will be happy to help you.

CATEGORIES
Plumbing, Drain Services, Drainage Contractors, and Waterproofing
SERVICES
Drain Services: Drain repair, drain pipe replacement, backwater valve installation, broken pipe locating, water service installation, camera inspection, drain unclogging Plumbing Services: Kitchen / bathroom / laundry faucet installation, replacement and repair. Shower installation, replacement and repair, shower valve replacement and repair, toilet / urinal repair, replacement and installation, bath tub replacement and installation,
BRANDS
We carry range of popular brands as well as install customer supplied specialty brands.
WEBSITE
https://www.thetorontoplumber.ca
YEAR ESTABLISHED
2012
NUMBER OF EMPLOYEES
5
RETURN POLICY
All Work is Final.
PAYMENT METHOD
Cash, Cheque, VISA, MasterCard, AMEX
LICENSES
Master Licenced Plumbers, Red Seal
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$250
PROJECT RATE
No Flat Rate, All Prices per Price Book
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year Limited Service Warranty
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