After experiencing terrible customer service with another plumber, I contacted Hi-Tec Drain and Plumbing for our leaky bathtub faucet. Because we were close to selling our home, we needed prompt service and Alex from Hi-Tec was available for consultation the very next day and completed the job the day after that. His estimate for the repair was based on the job, not hourly rate, and included the parts. We didn’t have to worry about finding the right size replacement because Alex did that for us, and he even worked extra time fixing an unpredictable problem without charging overtime. He did an excellent job on the repair in the quickest and cleanest manner I have ever experienced with a plumber. Alex saved us money in overtime and extra parts. He was professional and courteous, which made the repair a stress-free experience. Thank you Alex!
- Approximate cost of services:
- $700.00
- Company Response
Thank you very much Claire, for taking your time and sharing your job experience with everyone else in regards to our company, we appreciate great customers such as yourself. Ones more kindly thanks in advance.