Rockwood Kitchens

Kitchen & Bathroom - Cabinets & Design
Barrie ON L4N 8X1
Write a Review
Write a Review
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

86%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Rockwood Kitchens

Average customer rating:
9.7 10 (95 reviews)

Sort by

Neil H.
Neil H.
3 reviews Toronto, ON
10/10

kitchen counter

Many thanks to Lee, Tommy, Vanessa, and everyone at Rockwood.

The whole process of selecting a new counter was so stress-free. Customer service was amazing. Their installation team was quick, clean and highly professional.

Was this review helpful?
Private User
Private User
Private User reviews Mississauga, ON
10/10

Would gladly use them again

Had my kitchen done about 3 years ago. Love it and get compliments on it. Had an issue with a hinge on the lazy Susan door. One of the owners, Gerald came to my house in Mississauga from Vaughn to see what the issue was. This is a few years after the installation. Amazing prices and amazing service!

Was this review helpful?
MarieO in Barrie
MarieO in Barrie
5 reviews Barrie, ON
10/10

Kitchen Cupboard & Counter Installation

We needed to replace our very outdated kitchen cupboards and counter so we shopped IKEA and other competitors. Rockwood was but far the best choice we made! The design team of Ashley Rogers and Danielle at the Barrie, Ontario location were so helpful, patient with us, and made they made great suggestions. Pricing was great, service was fantastic and follow-up by owner Tommy Ngyuen was very much appreciated. We absolutely love our kitchen and we have and will continue to recommend Rockwood Kitchens to everyone we know. Thanks to the team!

Was this review helpful?
Lauren from Bradford
Lauren from Bradford
3 reviews Bradford, ON

First Review

9/10

Kitchen cabinets and granite

We had Rockwood plan the layout of our new kitchen and we ordered our cabinets from them. We also had them install our granite after the cabinets were installed. The cabinets came within the time promised and with no damage. My husband who is a red seal carpenter, assembled and installed the cabinets himself. Please be aware that there is no instructions that come with the cabinets if you are thinking of assembling them yourself. He was able to assemble the cabinets within a day. Overall great quality, except the shelves bow a bit when a lot of weight is put on them. There were a few minor hiccups with the hardware we ordered however, Rockwood was diligent and make sure any problems were taken care of. Once the cabinets were installed, we got the granite within 2 weeks as promised. We were told the day of the granite installation that it could not be sealed with children in the house because of all the chemicals. It would have been nice to have been informed of this ahead of time so I could have made arrangements to leave the house for the day. That's my only criticism. Granite looks beautiful and so do the cabinets! I continue to recommend Rockwood to family and friends. The prices were less then other places we looked and the customer service was great!

2 of 2 people found this review helpful.
Was this review helpful?
Justina in Burlington
Justina in Burlington
15 reviews Burlington, ON
8/10

Kitchen Cabinets & Granite counters

I just put a downpayment for our new kitchen cabinets and granite countertops. I was nervous to use them since there are no reviews here (yet). So far - they have been great. Fantastic customer service from Carley (in the Barrie location). We have a date of Mar 18 to begin installation. When the work is done I will update the review and include pics.

If anyone has used this company please feel free to contact me with info.

2 of 3 people found this review helpful.
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Rockwood Kitchens

Since 2010 RockWood Kitchens’ mission has been to provide south-central Ontario with the highest of quality cabinets and countertop at the lowest prices and our team of friendly and highly qualified interior designers, cabinet assemblers, installers, and delivery guys are all there to make getting your dream kitchen easy and ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Kitchen & Bathroom - Cabinets & Design pros in Georgina?