Home Pro Electric

Electricians
Kitchener ON N2A 2X8
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Electricians
Home Pro Electric
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84%

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Reviews for Home Pro Electric

Average customer rating:
9.6 10 (160 reviews)

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John from Waterloo
John from Waterloo
1 review Waterloo, ON
10/10

Outdoor electrical repair

We needed to repair an outdoor electrical conduit. Although Home-Pro Electric could not do a free estimate, the attention to customer service reassured me that I would not regret hiring them do the work. Diane and Brian were very prompt and accommodating in arranging for a date and time when the work could be done. Tim and Shaun arrived as booked. They were both very professional and willing to answer questions before and during their work. I was pleased with their job that I have Home-Pro Electric returning to do more work.

Approximate cost of services:
$700.00
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Company Response

We appreciate your great feedback John. Thank you for your detailed comments about the service you received from Home-Pro Electric. We are happy to continue to help with any of your electrical needs. You are a pleasure to work with.

Joan Almond from Waterloo
Joan Almond from Waterloo
1 review Waterloo, ON
10/10

Installation of Ceiling Fan

A very reputable mover had moved me recently. One of their staff members after my move on his own time, had been an enormous help, doing everything from hanging curtains to repairing a desk. I had him install ceiling fans but after they stopped working twice, wisdom kicked in , and I felt it was a time, to seek out a licensed electrician. But where was I to find one? In searching the internet I found Home-Pro Electric. Customer reviews said it all !!!The name says every bit of it: from the initial set-up of appointment, to the sincere call announcing the technician's arrival from office staff, to the professional but friendly technician, to the printed billing send immediately to your e-mail. It was a very minor adjustment , but now I have peace of mind that the wiring on the ceiling fans is looked at by those who are licensed to do so. Content insurance stipulations are now covered , and as will the property management can rest at ease. Trust me, you won't be disappointed!!! Home-Pro , you're the Best!!

Approximate cost of services:
$179.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Home-Pro Electric is delighted that you had a great customer experience with us. Thank you Joan, for taking the time to submit your detailed feedback. We appreciate your wonderful comments. Any electrical issues you have in the future, we would surely like to help you with. It's great to have customers like you! Thanks again.

Kenneth from Oakville
Kenneth from Oakville
1 review Kitchener, ON
10/10

Electrical disconnect on Hottub

Super friendly, organized and efficient - took care of the hot tub disconnect the day after I called

Not sure how price competitive as I didn't shop around that much. These guys were great

Approximate cost of services:
$200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Ken, thanks for your great feedback. We are glad we were able to get your work done quickly and efficiently. Your time is valuable to us at Home-Pro Electric as well. Thanks again.

Josephine McMurray from Waterloo
Josephine McMurray from Waterloo
1 review Waterloo, ON
10/10

Minor electrical

The two service arrive on time, called before they came, were pleasant and courteous to a fault, explained the issues and charges before starting, and wore overshoes. This company understands the position of trust they assume when being invited into a customer's home to provide service.

Approximate cost of services:
$230.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Josephine, your great comments are much appreciated. Home-Pro Electric takes pride in the working relationship we have with our valued customers like you. We want your home to be left as tidy as when we arrive. We would be happy to help you with any electrical issues you may have in the future. Thank you.

Liza from Waterloo
Liza from Waterloo
1 review Waterloo, ON
10/10

Outdoor meter

Home Pro Electric were professional, friendly and efficient. Your staff were on time and very helpful. It's good to see the effort this company puts into its customer service. Thanks for following up!

Approximate cost of services:
$700.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thanks for your comments Liza. We are delighted that you had a great customer service experience with Home-Pro Electric. We hope to be able to continue to be your electrician of choice. Thanks again.

Jean from Breslau
Jean from Breslau
1 review Breslau, ON
10/10

Exterior outlets

Technician Tim was courteous and great. Job well done and nice attention to detail. Done on same day I called for a quote. Would recommend this company. Upfront with quote.

Approximate cost of services:
$200.00
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Company Response

Hello Jean and thank you for your great feedback. We are glad you appreciate our 'upfront pricing'. Thanks for your recommendation. Home-Pro Electric would be pleased to help with any future electrical needs you may have.

Shannon Van Norman from Cambridge
Shannon Van Norman from Cambridge
1 review Cambridge, ON
10/10

Three small electrical fixes

Technician Tim was very professional. Provided cost before work started. Wore covers over his shoes. Worked quickly but did the jobs well. I would recommend this company to friends and neighbours.

Approximate cost of services:
$450.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Home-Pro Electric appreciates your quick feedback Shannon. Thank you for your recommendation. It's great to know that you value the professional service, efficiency and up-front pricing that we provide. We look forward to helping you with any electrical needs in the future.
Thanks again.

Dawn from Waterloo
Dawn from Waterloo
1 review Waterloo, ON
10/10

replace range hood

Very satisfied with service - including the initial phone call for price quote, the efficiency of the service, and the courtesy and knowledge of the technician, Tim. Follow-up phone call and email appreciated as well.

Approximate cost of services:
$300.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you Dawn. We appreciate your comments. Great to hear about the entire customer service experience you encountered with Home-Pro Electric. We are happy that you were pleased from beginning to end, and will be glad to look after any of your electrical needs in the future as well.

Tim Brown from Ayr
Tim Brown from Ayr
1 review Ayr, ON
10/10

Electrical Installation

I had Home Pro Electric out of KW come to my home to remove and install a chandelier in 17 ft. foyer, as well as a new ceiling fan/light in my kitchen area. I knew up front what the job would cost with no surprises. The kitchen fan/light required a new ceiling box which the tech had on his truck. Found the tech to be very courteous and professional and cleaned up the small amount of mess that was made during the install. Would use their services again and would recommend them to family, friends and neighbours.

Approximate cost of services:
$545.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thanks or your recommendation of our services. We are delighted with your great feedback Tim. Home-Pro Electric's 'up front' pricing is one of the business practices that customers value and appreciate, and we always try to leave your home as clean as we found it. It would be our pleasure working for you again. Thank you.

Mark from Etobicoke
Mark from Etobicoke
1 review Guelph, ON
10/10

Rewiring of Outlets

A couple of our major appliances stopped working and, after consulting with an appliance repairman, it was determined that the appliances were fine and we had an electrical issue.

We called Home-Pro Electric and they were available immediately to come assess the problem. Brian quickly determined that the outlets in both kitchens (main floor and basement apartment) were wired incorrectly. He fixed them all in about 30 minutes and all appliances were up and running again.

Also, Brian answered the many questions we had regarding future electrical projects we were planning. Whenever we need help with more electrical work, we'll definitely be calling this company again.

Approximate cost of services:
$320.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Mark. Thank you for your fast response. Your feedback is greatly appreciated. We are glad you had a positive customer experience with us. Home-Pro Electric would be happy to help you with any of your electrical needs in the future.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Home Pro Electric

Home-Pro Electric Inc is an electrical service and repair company, providing residential and commercial customers with the best same day service in the area since 1988. We guarantee the highest quality work, done right, to your satisfaction, or your money back. We're available for Emergency Service 24/ 7 and use ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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