Toronto Comfort Zone

Fireplaces
Toronto ON M5P 1E4
Write a Review
Write a Review


HomeStars
Fireplaces
Toronto Comfort Zone
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

99%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Toronto Comfort Zone

Average customer rating:
9.9 10 (259 reviews)

Sort by

Stefanie Schaefler  from Toronto
Stefanie Schaefler from Toronto
1 review Toronto, ON
10/10

Installed two fireplaces

Sonny and his team installed two fireplace, one gas and one electric. They were professional and did a great job! It was done quickly and efficiently. I have no complaints! Thanks again!

Approximate cost of services:
$8,000.00
Was this review helpful?
Company Response

Thank you Stefanie for your kind words, it means a lot to all of us here at the company. We always strive to impress our clients with project from start to finish. We are glad you loved the outcome. Sincerely .

J in Toronto
J in Toronto
7 reviews Toronto, ON
10/10

Created Custom Fireplace

Sonny and his team created a custom fireplace, a mantel and supplied the fireplace box. It was very well done, no issues with the quality of craftsmanship. A very reliable team that does great work!

Approximate cost of services:
$2,000.00
Was this review helpful?
Company Response

Thanks for the warm review, We really appreciate your observations of us, we strive to work within our clients expectations and we are happy that you liked the results.Sincerely.

Sandy in Torontoi in Toronto
Sandy in Torontoi in Toronto
1 review Toronto, ON
10/10

2 New Fireplaces

Of course Sonny and his team at Toronto Comfort Zone are knowledgeable and have great prices. They had to, just to get my interest. Most importantly, they do what they say they will, show up when they promise and keep the site clean.

Approximate cost of services:
$8,000.00
Was this review helpful?
Company Response

It was great working with you Sandy. We strive to uphold professionalism from start to finish with all our clients. Thank you for noticing, we look forward to working on another project with you in the future.

In Toronto
In Toronto
14 reviews Toronto, ON
10/10

New fireplace project

We purchased and had installed a lovely modern gas fireplace from Sonny at Toronto Comfort Zone. We found him to be extremely knowledgeable and patient in listening to and understanding what we were looking to accomplish and in explaining the various alternatives. The pricing was very fair, everything arrived and was delivered exactly when promised, and the installation by his partner Reza was exactly as and when planned without a hitch. We'd purchase again from Toronto Comfort Zone with absolutely no hesitation and without looking anywhere else.

Approximate cost of services:
$6,000.00
Was this review helpful?
Company Response

Thank you for the this glowing and detailed review. We have no words to say that can adequately express how much it means to us when our customers give us a heartfelt testimonial like this. We appreciate your business and the trust you put into us.Sincerely

Carmen from Toronto
Carmen from Toronto
1 review Toronto, ON
10/10

Fireplace purchase

We wanted to replace the gas fireplace in our living room and walked into Sonny's shop to learn about our options.

Sonny was knowledgeable, friendly and very patient with our questions. He introduced us to a variety of options and after comparing the different floor models (there are many in Sonny's shop!), we settled on the Dimplex Opti-Myst.

There are other shops that sell this model but we returned to Sonny's because of his excellent customer service. Case in point - on pick-up day, Sonny carried the fireplace to my car in the rain.

Approximate cost of services:
$1,300.00
Was this review helpful?
Company Response

Thank you Carmen for the review and for your trust in us, we strive to stand out by providing a pleasant experience for our clients because we believe they deserve the best. Thanks again

Joseph
Joseph
8 reviews Markham, ON
10/10

Fireplace Installation

Sonny and his team at Toronto Comfort Zone was a extreme pleasure to work with. Sonny is honest, reliable and a professional and takes the time to recommend only the best fireplace in the market. His knowledge, experience and service separates him from the competition. His installers are on time, clean, efficient and their attention to detail is outstanding. Will recommend Toronto Comfort Zone to family and friends without hesitation.

Approximate cost of services:
$3,600.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

We are very proud that we could meet your expectations for fireplace installation. Professionalism and effectiveness is what we deliver with every project. We thank you Joseph for your review and looking forward to doing more projects for you or your relatives. Sincerely,

shirley from Toronto
shirley from Toronto
1 review Toronto, ON
10/10

Fireplace in basement

As part of renovation, we decided to have a fireplace installed in our basement so we started the search for the right contractor. I came across a few companies including Toronto comfort zone , once I got there and talked to sonny, I found him honest , all fireplaces in their showroom has a price tag and you can see the price books , that made me feel comfortable to go ahead with them , everything went smoothly, installers were on time, they put dropsheet all over the installation area and clean after themselves, now that the job has been finished, I have a beautiful fireplace installed in my house. I got what I had in my mind. Thanks to sonny and his team

Approximate cost of services:
$5,300.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thanks Shirley for your detailed review. It was such a pleasure working with you and every member of our team is so proud that you have liked the outcome and we look forward to doing more projects for you. Sincerely.

Jerry Dalla Corte in Toronto
Jerry Dalla Corte in Toronto
2 reviews Toronto, ON
10/10

Replace gas fireplace

Sonny was very knowledgeable in terms of product and finishing options. He listened to our needs and made good recommendations installation was very good as well and on time .

Approximate cost of services:
$5,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

I appreciate you taking the time and writing the review for us Jerry. It was pleasure working with you. We look forward to our future projects. Sincerely

Judy Huyer from Toronto
Judy Huyer from Toronto
4 reviews Toronto, ON
10/10

A linear gas fireplace

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Toronto Comfort Zone provided excellent service replacing an old gas fireplace with a new contemporary linear unit. They were extremely knowledgeable about fireplaces, very prompt and responsive and they provided a full service which I could not find elsewhere which included coordinating masonry work, electrical, unit installation, steel fabrication and arranging the stone provider. Luigi took great pride in his work, was on-time and meticulous and was instrumental in creating an original design for the stone and shelf which I am thrilled with. Other companies said I could not fit this unit in my old chimney but Toronto Comfort Zone found a way. I could not be more pleased.

Approximate cost of services:
$15,000.00
Was this review helpful?
Company Response

I want to thank you for your great review Judy, all of the team in our company is very happy that you like the results of their efforts and we appreciate all the detail that you noticed and put in your review. Sincerely

Noemi C
Noemi C
3 reviews Toronto, ON
10/10

Basement gas fireplace insert

Right from the first phone call, we were very happy with the service! We were putting our house on the market and we wanted to move quickly to have the fireplace in place. On the same day, Sonny came to take measurements, and just a few days later the fireplace was installed. It turned out to be a much more involved install that was originally planned. The installers were here almost all day, going on the roof despite the frigid temperature and snow. I was amazed at their stamina and determination to do it right! In the end, despite all the extra time it took to complete the installation, we were only charged the estimated cost. We are very happy to have a warm basement, many thanks for your hard work!

Approximate cost of services:
$4,200.00
Was this review helpful?
Company Response

Thanks Noemi for your detailed review. We always strive to do the job the best way it can be done and we are happy that you like everything and enjoy the fireplace. Sincerely

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Toronto Comfort Zone

Our newly renovated showroom in midtown Toronto, offers gas, electric, wood and gel fireplaces in traditional and modern styles, bringing your home a sense of relaxation, comfort, warmth and beauty. These exquisitely designed and quality manufactured fireplaces are offered at competitive prices. Our Toronto fireplace specialists also offer free professional in-home consultations to help determine the right solution for you. Wood or cast stone mantel, book cases or cabinets, we do it. You want to fix your masonry fireplace, drop a liner, come to us, we take care of you. Refacing the fireplace ? You're at the right place.

CATEGORIES
Fireplaces
PRODUCTS
Gas, electric and wood fireplaces, wood or cast stone mantel, bookcases, shelves and cabinets, concrete walls
SERVICES
Sales and installation of gas, wood and electric fireplaces, installing the wood and cast stone mantels with your desired style, color and size, refacing your fireplace with marble, granite, tile, ledgestone and other material, lining the chimney, installing the custom fireplace doors, installing concrete walls
BRANDS
Kingsman, Regency, Napoleon, RH-Peterson, Montigo, Lennox, Astria, Ironstrike, Dimplex, Amantii, Dynasty
STYLES
Contemporary, Modern, Traditional
SPECIALITIES
Fireplaces , Mantels, Refacing the fireplace , Masonry fireplace
WEBSITE
http://www.torontocomfortzone.com/
PAYMENT METHOD
Cash, Debit , Credit card , Check
LICENSES
Licenced gas technicians
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Manufacturers Warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.