Plumbing Express

Plumbing
33-323 coventry rd Ottawa ON k1k2x6
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Plumbing Express
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95%

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Reviews by rating (past 12 months)
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Best of 2016 winnerBest of 2016winner

Reviews for Plumbing Express

Average customer rating:
9.6 10 (29 reviews)

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Itay from Vaughan
Itay from Vaughan
5 reviews Ottawa, ON
10/10

fast, reliable, well priced

Jen is very responsive on the phone. gave me her cell to send over pics and instructions. Scheduling was very easy. Kevin came on time and fixed the issue without much interruption. Great service and awesome client attention! Pricing was very reasonable.

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Company Response

Thank you for your kind review, Itay.

It was our pleasure assisting you (and your tenant) with the repair of the shower faucet. Should you require plumbing services in the future, give us a call!

Regards,
Plumbing Express

Private User
Private User
Private User reviews Ottawa, ON
10/10

Same visit fix on mystery leak

Thank you for helping to locate the likely source of the mystery leak today, and for making the appropriate fix in the same visit! I really appreciated that you wanted the fix to be better than new. Many thanks!

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Company Response

Thank you for the wonderful review. We were happy to help resolve the plumbing issue. Should you require plumbing services in the future, please don't hesitate to give us a call.

Regards,
Plumbing Express

JF
JF
1 review Ottawa, ON
10/10

Mixing Valve Installation

Great customer service from Kevin and Jen.

I needed to get a mixing valve installed on the hot water tank, and I was able to get a quote from Plumbing express for the work by providing photos of the hot water tank and work area.
Work was performed efficiently, and cleanly. No surprises.

I would hire again.

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Company Response

Thank you for the wonderful review, JF. It was our pleasure helping you with your plumbing needs. Should you ever require plumbing work in the future, give us a call!

Regards,
Plumbing Express

Private User
Private User
Private User reviews Toronto, ON
10/10

Fix leaking pipe

Kevin and jenn were very quick to respond to my urgent leaky pipe. Within a short time, Kevin was at my apartment to assess and eventually fix the issue. He also gave me recommendations to assure limited damages caused by the leak. Communication was very quick and excellent explanations were given throughout the repair time. I highly recommend this company!

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Company Response

Thank you for your wonderful review and feedback. It was our pleasure to help sort out the cause of the leak, also avoiding further damage to your unit. We look forward to helping you in the future, should you ever require plumbing services.

Regards,
Plumbing Express

Glenn McDougall from Gloucester
Glenn McDougall from Gloucester
3 reviews Ottawa, ON
10/10

Leaking Main Waste Water Drainage Pipe

Plumbing Express provided 5 star professional, courteous, same day service to repair a leaking main drainage pipe that was leaking waste drainage into our basement hallway and bathroom.

The technician expertly diagnosed and repaired the problem in a manner that saved us hundreds of dollars in repair costs. He showed me a video of the leakage area and the resultant repair work he completed.

Do not look to any other firm for your plumbing needs!

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Private User
Private User
Private User reviews Ottawa, ON
10/10

Kitchen and Bathroom Sinks and Faucets

We recently had the sinks and faucets replaced in our five bathrooms as well as our kitchen. Kevin did a great job installing them, and both he and Jen were very pleasant to deal with. We also appreciated their providing explanations of the work required and options. The price was also very reasonable.

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Company Response

Thank you for your very kind review. It was our pleasure helping ensure you experienced a smooth transition with your mini renovation. We look forward to assisting you with any plumbing projects/ issues that you may have in the future.

Regards,
Plumbing Express

Geoffrey in Ottawa
Geoffrey in Ottawa
2 reviews Ottawa, ON
9/10

Replaced kitchen faucet

Old faucet handle broke and was cheaper to replace. Went to basic faucet. Had motion activated one that drove the family crazy. Kevin arrived and removed all the accessories for the old faucet. Even removed hot water tap that no longer worked and put soap dispenser in it’s place. Installed new faucet without having to move the garbage disposer. Cleaned up after himself and the space under the sink. Great job. Got quite in email exchange but valves had to be changed.

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Company Response

Thank you so much for your kind review, Geoffrey.

It was a pleasure working with you and we hope that you and your family enjoyed a hassle free holiday with your new faucet.

Kind regards,
Plumbing Express

Raymond Lang from Ottawa
Raymond Lang from Ottawa
2 reviews Ottawa, ON
10/10

Connecting waterline to new refrigerator

This is the third time l’ve dealt with Plumbing Express. They are responsable, trustworthy and reliable. As usual Kevin was on time. Job was done in a very professional manner. No mess and everything was clean upon departure. I have no hesitation recommending PLUMBING EXPRESS if you want a job well done.

Thank you.

Raymond Lang

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Company Response

Thank you for the very kind review, Raymond. We are so happy that you were completely satisfied with our services. Plumbing Express prides itself on offering honest, reliable, fast and efficient service - each and every time.

We look forward to assisting you with all of your future plumbing needs.

Kind regards,
Plumbing Express

Sharon Pilon from Ottawa
Sharon Pilon from Ottawa
3 reviews Ottawa, ON
10/10

dishwasher removal and install of new one

Excellent work and professionalism. Kevin kept the work site spotless and worked efficiently. He went above and beyond what was required for the job by doing extra work not originally part of the work order. We would recommend Plumbing Express to anyone wanting a job done with this level of expertise.

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Company Response

Wow! Thanks for the kind words and great review.Enjoy your new home.

Regards,
Kevin

Private User
Private User
Private User reviews Ottawa, ON
2/10

Basement downtube leak

Submitted a request for a quote via Homestars.com. No response until they showed up on site. No quote given prior to work. While job looks clean, amount charged was unbelievably high. Charged $225 to replace 18" of downtube and re-attached to existing PVC tube. Charged another $98 for 18 inches of material. Total $364.99.

Asked another reputable plumber on this site who did subsequent work (rated 5/5) about work Plumbing Express did and was told we were severely over-charged. The was not a rebuild...it was a re-attachment (see photo).

Talked to Jenn at PE with no call back. One hour of work. Kevin was with apprentice. Were we charged 2 x hourly and parts rate? Unbelievable.

0 of 1 people found this review helpful.
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More about Plumbing Express

Dear Plumbing Express customers;
Our highest priority is the health and safety of our clients, as well as our employees and those in our network including our suppliers and delivery partners. We are closely following the direction of the Public Health Agency of Canada (PHAC) and continue to implement the following protocols that support everyone’s health and well-being to help fight the spread of the COVID-19 virus:

• Reinforcing our already rigorous standards and operating procedures for product safety and personal hygiene.
• Working closely with our delivery partners and our own network of drivers to ensure frequent hand washing, using hand sanitizer for every delivery and sanitizing their vehicles and delivery bags.
• Continual sanitation of all high touch surfaces.

We have also reinforced with all of our employees the importance that we all work together to prevent the spread of illness in the workplace as we continue to monitor the situation and follow the advice of the Ontario Ministry of Health.

PLUMBING EXPRESS offers Fast & Efficient Service.

Repairing and replacing plumbing fixtures professionally for over 20 Years. Same day or next day servicing available.

Having the best stocked service vehicles in Ottawa guarantees our one stop service and repairs.

From Stittsville to Orleans and everywhere in between!

Call Today: 613-791-6200

Better Business Bureau accredited: A+ Rating.
Best of 2016 Award

CATEGORIES
Plumbing and Drain Services
PRODUCTS
Toilets, sinks, faucets, electric hot water tanks, vanity, kitchen, laundry tubs and MUCH more....
SERVICES
- Repair & replacement of existing plumbing fixtures; Toilets, sinks, faucets, electric hot water tanks, vanity, kitchen, and tubs. - Specializing in hook ups of new kitchen/ vanity sinks and faucets - Drain repair, unblocking, cleaning and CC T.V. camera inspection - Faucet installation/ repair. - Dishwasher installation. - Mystery leaks - Toilet repairs/ installation. - Sinks, tubs and showers. - Plumbing installation, service and repair. - Water Meter Installation - Building/ repairing outdoor faucets
BRANDS
All Major Brands Including: Moen, Delta, Grohe, American Standard, Gerber And More. For more information call us anytime at 613-791-6200
STYLES
www.PlumbingExpress.ca BBB accredited: A+ Rating Best of 2016 award Fully Licenced and Insured
SPECIALITIES
Best stocked plumbing service vehicles in Ottawa providing our "Guaranteed One Stop Service And Repairs."
WEBSITE
http://www.PlumbingExpress.ca
YEAR ESTABLISHED
2008
NUMBER OF EMPLOYEES
4
RETURN POLICY
100% Satisfaction Guarantee
PAYMENT METHOD
Visa, MasterCard, Debit, Cheque, Cash
LICENSES
National Red Seal Plumber
MEMBERSHIPS
Ontario College Of Trades
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Flat Rate Service
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year Parts And Labour
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.